Remote Lighting Sales & Customer Support Associate

We are looking for a motivated Remote Lighting Sales & Customer Support Associate to help customers find the perfect lighting solutions from the comfort of their own homes. You will be the primary point of contact for online and phone inquiries, guiding customers through our product range and ensuring a seamless purchasing experience.

Key Responsibilities:
•Assist customers via phone, email, or live chat, answering questions about products and helping with selections.
•Provide expert guidance on lighting solutions, including chandeliers, pendants, sconces, and outdoor lighting.
•Process orders, track shipments, and follow up to ensure customer satisfaction.
•Maintain accurate records of customer interactions and purchases in our systems.

Skills and Qualifications:
•Excellent communication skills and a customer-focused attitude.
•Strong attention to detail and organizational skills.
•Comfortable using computers, email, and online sales platforms.
•Ability to work independently and manage time effectively.

Why Join Us:
•Work remotely from anywhere.
•Be part of a growing company passionate about home lighting and design.
•Opportunity to develop expertise in lighting products and e-commerce sales.