Region Restaurant Leader - Chicago, IL

7-Eleven is a globally recognized retailer known for its continuous innovation and dedication to customer satisfaction. As one of the fastest-growing convenience store chains, 7-Eleven has been a household name for over 90 years, pioneering the convenience industry since 1927. With more than 67,000 stores worldwide, 7-Eleven offers iconic products such as Slurpee and Big Bite, selling millions of units monthly. This iconic brand is committed to transforming its business models to become more digitally enabled and customer-focused, seamlessly integrating brick-and-mortar stores with digital products and services. The company fosters an entrepreneurial spirit and a culture of continuous improvement where innovation and a customer-first approach are key to success. 7-Eleven values leadership principles such as being customer obsessed, courageous with viewpoints, challenging the status quo, acting like entrepreneurs, maintaining a can-do attitude, doing the right thing, and being accountable. These principles guide its teams to serve customers effectively and support its retail stores. This particular position supports the Chicago and Detroit markets and requires a high-performing subject matter expert in restaurant brand standards and operations. The role involves partnering with Restaurant Platforms and Field Operations teams to coach, verify, and drive continuous improvement in multiple areas including brand standards execution, food safety, customer experience, and operational controls. The incumbent will work closely with field teams to ensure quality food preparation, fresh presentation, compliance with promotional sales plans, and adherence to food safety standards aligned with third-party audits. Improving customer experience metrics such as hospitality, quality, speed of service, and cleanliness will also be part of the daily focus. The role entails overseeing operational controls like labor management, waste reduction, and shrink control to drive productivity and profitability. Additionally, the expert will contribute to the growth of new restaurant locations and collaborate closely with Area and Regional Leaders for unified efforts in the field. The position demands frequent travel, flexibility to work across various shifts, and proficiency in several software platforms. An associate degree or higher is required, along with at least five years of relevant restaurant operations and management experience. Certifications like Serve Safe and a valid driver’s license are mandatory. The salary for this role ranges between $100,000 and $115,000 annually, reflecting the company’s commitment to rewarding skilled professionals. 7-Eleven is an equal opportunity employer committed to workplace diversity and inclusion. A comprehensive benefits package is provided to support employee well-being and work-life balance. This is an excellent opportunity for a dedicated professional to join a dynamic and iconic brand, contributing to redefining convenience and enhancing the customer experience in a fast-paced retail environment.

• Associates or 2 year degree
• 5+ years of relevant work experience
• 5+ years of management experience
• Serve Safe certification
• Valid driver's license
• Ability to travel frequently and on short notice
• Ability to work across all day parts
• Proficient in software systems including Word, Excel, Outlook and PowerPoint
• Strong leadership and facilitation skills