Recruiting:Service Receptionist-Quick Hire! in Cedar Rapids,IA,USA,IA

Dave Wright Nissan Subaru is a highly acclaimed automotive dealership renowned for its exceptional customer service, dedication to quality, and supportive work environment. Having been awarded the Best Dealership to Work For an impressive 11 times, this dealership stands as a beacon of excellence in the automotive sales and service industry. They embody a strong company culture guided by core values that emphasize problem-solving, teamwork, honesty, continuous growth, and unwavering commitment. These core values shape every aspect of their operations and work atmosphere, fostering a place where employees feel valued and motivated to contribute their best every day. Located in a competitive market, Dave Wright Nissan Subaru continues to grow by delivering outstanding automotive services and products while maintaining a supportive and exciting workplace for its team members. This dealership is not only dedicated to helping customers find the best vehicles and service solutions but also invests significantly in the growth and wellbeing of its employees. The role of Service Receptionist at Dave Wright Nissan Subaru is integral in maintaining smooth and efficient communication and operations within their service department. This position is essential for coordinating and streamlining the customer service and warranty claims process, ensuring that the dealership is well compensated for all warranty work completed. The Service Receptionist answers service-related calls, schedules appointments, and provides critical administrative support. This includes preparing, reviewing, and processing warranty claims efficiently while coordinating with vendors and manufacturers to obtain prompt replacement parts. The role requires a proactive approach to keeping up-to-date with factory recalls, announcements, and procedures to maintain the dealership’s high standards. The Service Receptionist also acts as an essential liaison between customers and service technicians, defining the scope of warranty claim resolutions and setting appropriate customer expectations. This ensures not only a positive customer experience but also that the dealership receives timely compensation for services rendered. The role demands excellent organizational skills, the ability to multitask in a fast-paced environment, and strong communication capabilities. It is a perfect fit for individuals passionate about the automotive industry and who thrive in a dynamic, team-oriented work culture. Dave Wright Nissan Subaru offers a competitive employment package, including paid holidays, vacation, and sick days, along with excellent health, dental, life, and vision insurance plans. Employees benefit from an automatic company contribution to their 401k plans, a fun and casual workplace, and exciting events like the company Christmas party. The dealership values dedication and rewards employees with appreciation and support. This opportunity is open immediately and does not require a college degree, reflecting the company’s commitment to hiring motivated individuals who align with their core values and commitment to excellence.

• At least two years of experience in a similar position and knowledge of automotive parts and service preferred
• Can work in a fast-paced and challenging environment handling multiple projects
• Must have excellent administrative, organizational, and communication skills
• Valid driver’s license
• Must be willing to submit a background check prior to employment