Recruiting in Newport News,VA,USA:Traffic Monitoring Operator-Quick

Elizabeth River Crossings OpCo, LLC (ERC) is a leading transportation company responsible for the management and operations of the Downtown and Midtown Tunnels, vital components of the Hampton Roads interstate system in Virginia. ERC is committed to providing safe, efficient, and reliable transportation infrastructure to support the region’s economic vitality and quality of life. The company places a high priority on employee safety and wellness, including offering benefits like coverage of toll commuting costs and mandatory COVID-19 vaccinations (with accommodations for medical or religious reasons). ERC fosters an inclusive and equal opportunity workplace that prohibits discrimination based on a variety of protected categories. The position of Traffic Controller I at ERC plays a crucial role in maintaining the safety and smooth flow of traffic through the Downtown and Midtown Tunnels by supporting operational functions and incident management within the Operations Control Room. Reporting to an Operations Control Room Supervisor or other supervisory staff, this role is essential for monitoring traffic conditions, coordinating with emergency responders, operating traffic management systems, and ensuring prompt response to incidents and emergencies. The position offers a starting rate of $20.00 per hour and requires adherence to strict safety and operational protocols. The Traffic Controller I monitors and operates a range of sophisticated systems including CCTV cameras, variable message signs, traffic signals, and SCADA systems which control tunnel ventilation, fire safety, environmental monitoring, and power distribution. The position demands a high level of situational awareness and the ability to respond quickly and effectively during emergency situations, making coordination with local police, fire, and rescue teams a daily responsibility. Maintaining detailed logs, reports, and communication records is a key part of the role to support operational transparency and continuous improvement. ERC values professionals who can remain calm under pressure, apply standard operating procedures meticulously, and deliver excellent oral and written communication. The role also requires good computer skills for managing reporting systems such as the Virginia Traffic system and the Issue Trak event management platform. Knowledge of the Hampton Roads interstate area, particularly the Downtown and Midtown Tunnel vicinities, is preferred but not mandatory. Employees work primarily in a control room environment but may be required to visit job sites occasionally, requiring flexibility and adherence to safety measures in varying weather and traffic conditions. Physical capabilities important for this role include acute hearing, adequate visual acuity (including color recognition of traffic signals), and the ability to perform tasks involving sitting, walking, standing, and operating communication equipment with dexterity. The position carries special importance during emergency or disaster scenarios, where the Traffic Controller I must perform all duties regardless of conditions to ensure public safety and infrastructure integrity. This role at Elizabeth River Crossings offers individuals an opportunity to contribute to critical transportation infrastructure operations within a dynamic and safety-conscious organization, while enjoying benefits like toll coverage, health coverage, and a supportive and inclusive work environment.

• Completion of a high school diploma or general education degree (GED)
• minimum of one year of equivalent work experience in traffic operations and/or related functions
• experience dispatching personnel and resources during emergency situations preferred
• must be fully vaccinated against COVID-19 unless a medical or religious accommodation is approved
• must be at least 18 years old
• valid Virginia Driver's License
• ability to pass a Criminal History Background Check and drug screen
• ability to obtain a VDOT Security Clearance