Recreation Leader III - Ballpark Event Services Lead

The City of Goodyear is a vibrant municipality dedicated to providing excellent public services and fostering a community-oriented environment. Known for its commitment to innovation and employee development, the city offers a dynamic workplace where individuals can grow professionally while contributing to important civic functions. The City of Goodyear values its employees as its greatest asset and encourages a culture built on six core values: integrity, initiative, empathy, optimism, innovation, and adaptability. These values shape the work culture and guide how employees interact with the community and each other, creating a supportive and growth-focused atmosphere. The Ballpark Event Services Lead position is a temporary, part-time role designed to support the operations of Spring Training game day events and other events held at Goodyear Ballpark and the Recreational Complex. This role is crucial in ensuring smooth event execution by overseeing and coordinating various operational areas such as ticket taking, transportation, guest services, ushering, and cleaning. As a lead, the individual will supervise a team comprised of Event Services staff and volunteers, organizing their activities to provide a seamless and enjoyable experience for attendees. This role requires strong organizational skills and the ability to multitask in a fast-paced event environment. The Ballpark Event Services Lead is responsible for setting up and tearing down event facilities, managing breaks for staff and volunteers, and maintaining open communication before, during, and after events to ensure operational effectiveness. Additionally, the lead will address and resolve minor customer issues, enforce safety policies, and participate in pre- and post-event meetings, including reporting on any incidents. The City of Goodyear seeks candidates who possess excellent customer service and communication skills, a positive and friendly demeanour, and a willingness to assist across various ballpark operational areas. Employment dates for this temporary position are from February 2026 through March 2026, with interviews scheduled for November 2025. Communication regarding application status will be performed via email, emphasizing the importance of monitoring junk or spam folders for messages from a system-generated source. Joining the City of Goodyear as a Ballpark Event Services Lead offers a unique chance to be part of a team-oriented environment that values employee development and provides meaningful work during one of the region's most exciting sporting seasons. This position not only allows you to contribute to the community but also to gain valuable experience in event management and leadership within a supportive municipal organization.

• High school diploma or equivalent
• previous experience in event services or customer service preferred
• ability to work flexible hours including evenings, weekends, and holidays
• strong customer service skills
• ability to supervise staff and volunteers
• effective communication skills
• ability to stand and walk for extended periods
• willingness to work in outdoor environments
• reliable transportation