Event Concierge/Event Coordinator - Oceanside, CA

Manchester Grand Hyatt San Diego is an iconic luxury hotel situated on the waterfront in the heart of downtown San Diego. Featuring 1,628 guestrooms and 320,000 square feet of versatile event space, the hotel boasts stunning views of the Pacific Ocean and San Diego cityscape. Recognized as a AAA 4-Diamond hotel and ranked in the Top 10 of all Meeting Hotels in the United States by Cvent, Manchester Grand Hyatt is known for its exceptional service standards and commitment to creating memorable guest experiences. The hotel caters to both leisure travelers and business professionals, hosting a multitude of events from intimate meetings to large conferences and social gatherings. The role of Event Concierge / Event Coordinator at Manchester Grand Hyatt San Diego is a vital dual position that blends planning and execution of various events hosted within the hotel. This role requires an individual who excels at managing time efficiently with a proactive approach and meticulous attention to detail. The Event Concierge / Coordinator serves as the central liaison connecting Event Planning Managers and meeting/event planners, ensuring seamless communication and coordination. This highly visible position demands responsiveness and a customer-focused mindset to address any special needs or requests that arise during event planning and execution phases. The position involves detailed knowledge of the hotel's meeting facilities, group dynamics, and event details, promoting smooth event flow from start to finish. The Event Concierge / Coordinator will split their time between operational duties on the event floor and administrative tasks in the office. This allows for hands-on engagement during events while also supporting the planning process behind the scenes. Flexibility in scheduling, including working weekends and holidays, is essential to adapt to the varied nature of event demands. Manchester Grand Hyatt San Diego offers a competitive wage for this position, set at $27.58 per hour, with individual salaries determined by experience and education. As part of the Hyatt family, team members enjoy an environment with high performance expectations balanced with extensive rewards and benefits. These include paid holidays, vacation and sick leave, comprehensive medical healthcare after 30 days for full-time employees, paid FamilyBonding Time, adoption assistance, and access to discounted and complimentary stays at Hyatt properties worldwide. Additional perks like free colleague meals during shifts and complimentary parking reinforce the hotel’s commitment to its employees’ well-being. Hyatt’s culture centers on belonging and making every person feel at home regardless of location. The company values turning journeys into meaningful experiences and fostering careers in hospitality that go beyond merely a job. The Event Concierge / Coordinator role at Manchester Grand Hyatt San Diego offers an exciting career opportunity within a dynamic and forward-thinking environment dedicated to hospitality excellence. Candidates who thrive in this role are proactive, detail-oriented, and passionate about providing superior customer service. The hotel also embraces diversity and offers equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• high school diploma or equivalent
• previous experience in hospitality or event coordination preferred
• ability to work flexible hours including weekends and holidays
• strong customer service orientation
• excellent problem-solving skills
• ability to work both independently and collaboratively
• proficiency in relevant software systems