Receptionist - Restore Joints & Spine Clinic - Quick Hire!

Mission Doctor's Group is a renowned healthcare organization affiliated with Mission Regional Medical Center, recognized as one of the nation's "100 Top Hospitals" and rated "A" for patient safety. Known for its dedication to quality care, compassion, and community service, Mission Doctor's Group has established a reputation for excellence within the healthcare industry. The organization fosters a supportive environment where professionals are encouraged to grow and expand their skills while contributing meaningfully to patient care and community well-being. The hospital and its affiliate services prioritize an integrated approach to healthcare, focusing on the needs of the patients and improving their access to necessary medical services. The Receptionist role at Mission Doctor's Group is a pivotal position within the healthcare facility, serving as the first point of contact for patients. This full-time position requires excellent interpersonal skills and a commitment to providing high-quality customer service. Receptionists are responsible for receiving patients, guiding them through the services they require, and ensuring that appointments are properly scheduled. Prior to being seen by a provider, the receptionist performs preliminary assessments to categorize the patient’s payment status, which is an essential step in facilitating smooth and efficient healthcare delivery. Working during day shifts, the Receptionist will manage duties such as welcoming patients, handling appointment scheduling and follow-up, and providing clear communication between patients and healthcare providers. The role demands multitasking abilities, prioritization of tasks to meet timelines, and problem-solving skills to resolve common issues effectively. With a preference for candidates familiar with medical terminology, the position supports smooth clinical operations and enhances patient experience through accurate and timely service. Mission Doctor's Group encourages applicants who are high school graduates or have a GED equivalent, highlighting the organization's commitment to valuable experience and education in their workforce. Mission Doctor's Group is an equal opportunity employer that upholds a strict non-discrimination policy. They embrace diversity and inclusivity, prohibiting discrimination or harassment based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other protected category according to federal, state, or local laws. Employees and applicants alike can expect a workplace that respects and values individual rights and promotes a harassment-free environment, underscoring the organization's core value of community and respect for all individuals.

• high school graduate or GED equivalent preferred
• previous experience as a receptionist preferred
• knowledge of medical terminology preferred
• effective written and verbal communication skills
• ability to multi-task and prioritize needs
• customer services experience required