Receptionist - Quick Hire!

The Leonard Florence Center for Living is a state-of-the-art, nonprofit skilled nursing facility dedicated to offering compassionate, innovative, and person-centered care. Known particularly for its nationally recognized Ventilator Dependent Unit, the center excels in advanced respiratory care and has achieved exceptional clinical outcomes. Proudly, the Leonard Florence Center for Living holds a 5-star CMS Nursing Home Compare rating, a distinction earned without reliance on agency staffing, underscoring the commitment, skill, and consistency of its in-house healthcare team. The facility itself is newly constructed, designed under the Greenhouse Model, which aims to create a warm, home-like environment fostering optimal care and comfort for its residents. Chelsea Jewish Lifecare, the parent organization, is committed to equal opportunity employment and embraces diversity across all aspects of hiring and workplace culture. All qualified candidates are considered without regard to race, color, religion, gender identity or expression, sexual orientation, genetics, national origin, age, disability, pregnancy, political affiliation, veteran status, or any other protected category. Furthermore, Chelsea Jewish Lifecare mandates extensive background checks and professional references for all potential employees. Those hired must provide a recent physical exam and required immunizations, including full Covid-19 vaccination status, ensuring a safe and healthy environment for both staff and residents. The role of the Receptionist at Leonard Florence Center for Living is pivotal in managing the dynamic and bustling lobby and reception area. This position is a part-time opportunity with shifts available for both first and second shifts, offering flexible work hours to accommodate different schedules. The Receptionist is the first point of contact for visitors, including residents, their families, vendors, and applicants, and plays a crucial role in maintaining a professional, welcoming, and secure environment. Responsibilities extend beyond greeting; the Receptionist oversees building security by managing sign-in and security alarm procedures, ensuring every visitor is accounted for. The role requires operating a multi-line switchboard, efficiently directing telephone calls to appropriate departments or personnel. Administrative duties such as calendar management, mass mailings, and handling company deliveries are also integral parts of the job. Additionally, the Receptionist supports the facility's social environment by assisting with resident leisure activities and staying vigilant about resident safety, immediately reporting concerns to relevant staff. Thorough knowledge of emergency procedures, policies, and protocols is essential, as the Receptionist may need to act swiftly in urgent situations. This role demands strong interpersonal skills, judgment, and initiative to effectively handle the diverse needs of the facility's community while contributing to a safe and caring atmosphere.

• High school diploma or equivalent
• Previous experience in a receptionist or customer service role preferred
• Ability to manage multiple phone lines and perform administrative tasks effectively
• Strong communication and organizational skills
• Ability to maintain confidentiality and adhere to facility policies
• Availability to work part-time hours including first and second shifts and weekends
• Ability to comply with background checks and provide recent physical and required immunizations including Covid-19 vaccination