Concierge - Apply Now!

Morada Senior Living is a reputable organization dedicated to providing exceptional living experiences for seniors. The community is focused on delivering compassionate care, promoting independence, and ensuring a vibrant lifestyle for its residents. Morada offers a range of senior living options designed to cater to the unique needs of each individual, fostering an environment where residents feel valued, comfortable, and supported. The team at Morada is committed to creating a warm, welcoming atmosphere that encourages social interaction, personal growth, and overall well-being. The role available is for a full-time Concierge at Morada Senior Living. This position is integral to the day-to-day operations and serves as the first point of contact for residents, guests, and employees. The Concierge is responsible for greeting visitors warmly, managing telephone communications effectively, and disseminating information to ensure a smooth experience within the community. The work schedule for this position includes Wednesday from 1:00 pm to 7:00 pm, and Thursday through Saturday from 7:00 am to 7:00 pm. As a Concierge, the individual will be the face of the community, representing Morada’s values through excellent customer service and professional demeanor. The role includes answering and directing calls, taking detailed messages, providing information, and assisting residents and visitors with inquiries and directions. Attention to detail is critical as the Concierge handles various administrative tasks such as preparing meal tickets, maintaining resident phone lists and logs, coordinating appointments, and organizing mail distribution. Maintaining a neat and organized workspace is also a key aspect of the job to ensure a welcoming environment. This position requires someone who is friendly, approachable, and able to manage multiple tasks efficiently. It is ideal for individuals with prior customer service experience who can communicate clearly and handle sensitive information with discretion. The Concierge works closely with various departments within Morada to support dining services, marketing initiatives, and administrative tasks. The role contributes significantly to the smooth functioning of the community and enhances resident satisfaction. Morada Senior Living values its team members and offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, paid time off, paid holidays, a 401(k) plan with company match, employee assistance programs, and accident insurance policies. The organization is an Equal Opportunity Employer committed to diversity and inclusion. For candidates seeking a meaningful career in the senior living industry, the Concierge position at Morada Senior Living offers an excellent opportunity to be part of a supportive community dedicated to enhancing the quality of life for seniors.

• High school diploma or general education degree (GED) preferred
• One to three years customer service experience and/or training
• Or equivalent combination of education and experience