Receptionist - Quick Hire!

We are a well-established residential community management company, overseeing a large community of 501 residential units located in Somerville, Massachusetts. With a focus on providing exceptional service and maintaining a high standard of quality in community living, our company prioritizes a welcoming environment for all residents, visitors, and staff. Known for our attention to operational excellence and resident satisfaction, we strive to create a supportive and efficient workplace that values both professionalism and community engagement. We operate with a commitment to inclusivity and equality, fostering a respectful atmosphere for diverse populations within our managed properties. The role of Receptionist in our Somerville community is pivotal to ensuring smooth and effective communication between residents, staff, vendors, and visitors. This full-time, in-person position requires a dedicated individual who will manage front office operations and serve as the primary point of contact for those entering the community. Scheduled from Monday through Friday, 8 am to 5 pm with an hour lunch break, this role demands professionalism, reliability, and a service-oriented approach. The Receptionist will be instrumental in maintaining an organized office environment, managing communications efficiently, and supporting property management in various administrative and operational tasks. The hourly compensation for this role ranges from $22.00 to $24.00, reflecting the importance of the position and the experience required. Key responsibilities include answering and directing phone calls appropriately, greeting and assisting visitors and residents, managing mail correspondence, and maintaining inventory of office supplies. The Receptionist also plays a crucial role in monitoring access systems, parking protocols, and resident storage facilities, contributing directly to the safety and convenience of the community. Additional duties involve filing documents, ensuring cleaning services meet the required standards, assisting with work order documentation, and collaborating closely with tenants, vendors, and co-workers to ensure that all assignments and requests are completed promptly and efficiently. The Receptionist may also assist the Property Manager with special projects, providing valuable support that enhances community operations. This position requires excellent customer service skills, the ability to interact effectively with individuals from diverse backgrounds, and the capacity to maintain composure and clear communication even in urgent or emergency situations. The potential for bilingual capabilities, particularly in Spanish, is an added advantage, enhancing the team’s ability to serve our multilingual resident base. Physical requirements are minimal but include the ability to hear phone tones, communicate effectively, and occasionally lift or move objects up to 10 pounds. Overall, this role offers an excellent opportunity for someone seeking to contribute to a dynamic residential community environment, supported by comprehensive benefits including 401(k) with company match, flexible spending accounts, medical, dental, vision, life, and disability insurance, as well as paid time off.

• High school diploma or GED
• Minimum 2 years experience in customer service or reception
• Ability to hear phone tones and communicate effectively
• Ability to lift up to 10 pounds occasionally
• Ability to bend, pull, and file documents occasionally