Receptionist - Quick Hire!

Rick Hendrick Chevrolet Buick GMC is a well-established automobile dealership located at 12050 W Broad Street, Richmond, Virginia. As part of the larger Hendrick Automotive Group, known for its commitment to quality service and customer satisfaction, Rick Hendrick Chevrolet Buick GMC offers a broad range of new and pre-owned vehicles, including Chevrolet, Buick, and GMC models. The dealership prides itself on delivering exceptional automotive services and fostering a welcoming atmosphere that meets the diverse needs of its clientele. It operates within a vibrant and community-oriented environment designed to make every customer experience positive and memorable. Rick Hendrick Chevrolet Buick GMC is committed to upholding high standards in customer interaction, vehicle maintenance, and sales professionalism. This position is a full-time employment opportunity, focusing on providing frontline support to customers and internal departments within the dealership. We are currently seeking a highly motivated and customer-focused Receptionist to join our team. The primary responsibility of this role is to manage all incoming communications and greet visitors at the dealership showroom, lobby, or service area. This individual will serve as the initial point of contact, ensuring a positive and professional interaction for anyone contacting or visiting the dealership. The receptionist will handle incoming phone calls, take accurate messages, and efficiently direct calls and customers to appropriate departments or personnel. Maintaining customer satisfaction at or above company standards is critical, as the role supports both sales and service operations. In addition to customer interface, maintaining an organized, clean, and safe work environment is essential. The role requires adherence to company policies and safety regulations and active participation in required training sessions. This individual will also be expected to utilize basic computer skills to manage timekeeping and support communication tools, primarily Microsoft Office products. This position demands a friendly and professional demeanor, strong organizational skills, effective communication abilities, and a commitment to upholding the company’s core values such as servant leadership, teamwork, integrity, and accountability. The receptionist must be adaptable to varying workloads and schedule fluctuations, including evenings, weekends, and some holidays. Overall, this role is pivotal in creating a welcoming atmosphere and facilitating smooth dealership operations at Rick Hendrick Chevrolet Buick GMC.

• High school diploma or equivalent
• up to 3 years of customer service or administrative experience
• basic computer skills
• availability to work evenings, weekends, and some holidays
• ability to maintain regular and predictable attendance
• strong communication skills
• ability to work in a fast-paced environment
• ability to follow safety and company policies
• physical ability to sit for extended periods and use hands for tasks