Receptionist - Quick Hire!

This hiring establishment is a well-regarded senior living facility dedicated to providing high-quality care and support for its residents. Known for its compassionate and professional staff, the facility offers a welcoming and safe environment where residents, family members, and visitors feel valued and respected. The organization prioritizes excellent communication and seamless coordination across various departments to enhance the overall residential experience. As an employer, the facility is committed to fostering a collaborative workplace culture that encourages personal and professional growth among its team members. The role available is a critical support position within the administrative team and focuses on providing assistance to several key staff members, including the Administrator, Office Manager, Director of Nursing, and Activity Director. This position plays an essential role in maintaining smooth daily operations by handling communication, managing office tasks, and supporting residents and their families. The position is primarily responsible for answering phones and efficiently directing calls to the appropriate departments or personnel. This requires a professional and courteous demeanor, as this role often forms the first point of contact for residents, families, guests, and staff. The role also involves greeting visitors, assisting residents, and facilitating communication between various departments, especially in relation to special events, vendors, guest meals, and outside providers. Administrative duties include general office tasks such as typing, filing, and mail distribution. Additionally, this role supports the marketing efforts by following established guidelines for phone inquiries and guided tours. The employee will also conduct tours of the facility, complete inquiry forms, and introduce prospective residents to the appropriate managers. Handling rental payments and issuing receipts upon request is another important responsibility. This role demands strong organizational skills, attention to detail, and the ability to adapt to the changing needs of the facility while maintaining a positive and professional representation of the organization. The employment type, while not explicitly stated, is typically full-time or part-time based on the facility’s needs, and the compensation is competitive within the senior care industry. Overall, this position is ideal for someone who is eager to learn, enjoys working with people, and thrives in a teamwork-oriented environment, helping to ensure excellent resident and guest experiences.

• High school diploma or equivalent
• A desire and willingness to learn new systems
• Prior work in reception or customer service preferred
• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information
• Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility
• Knowledgeable on the computer and able to operate Microsoft Office
• Ability to represent the facility in a positive and professional manner
• Must be able to work effectively in an individual or team setting
• Must be able to perform duties and responsibilities with or without reasonable accommodation