Receptionist - On Call - Quick Hire!

Copperfield Healthcare and Rehabilitation is a leading healthcare facility located in West Houston, Texas, dedicated to providing exceptional post-acute care. As part of the Ensign Group, one of the nation's premier post-acute healthcare providers, Copperfield Healthcare and Rehabilitation brings a team-driven approach focused on transforming the lives of residents through compassionate, high-quality care. The facility emphasizes not only delivering world-class healthcare services but also fostering an environment where clinical professionals and support staff collaboratively enhance business operations and resident well-being. This establishment takes pride in embracing innovation, creativity, and continuous learning, which attributes to its dynamic culture and commitment to excellence.\n\nThe company’s mission centers on dignifying and transforming post-acute care with compassion and integrity, making it a respected employer in the healthcare industry. Copperfield Healthcare and Rehabilitation values a culture defined by CAPLICO — an acronym representing its core principles: Customer Second, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebration, and Ownership. This philosophy encourages employees to place team welfare first, maintain high standards of quality, foster a learning mindset, practice kindness, embrace smart innovation, celebrate successes, and take ownership in their roles. The center believes that these values not only improve employee morale but also elevate the overall care experience for residents and visitors alike.\n\nThe receptionist position at Copperfield Healthcare and Rehabilitation offers a unique opportunity for individuals eager to join a thriving healthcare community and make a meaningful difference. The role is designed for professionals who can provide excellent administrative support while contributing positively to the welcoming atmosphere essential for the facility’s operations. This full-time or part-time role covers shifts during days, evenings, and weekends, ensuring comprehensive coverage for incoming calls and visitors. Scheduled hours may range from 8:00 am to 5:00 pm or a later shift from 4:00 pm to 8:00 pm, providing some flexibility for candidates with differing availability.\n\nIn this pivotal role, the receptionist serves as the first point of contact for patients, residents, families, staff, and external callers. Responsibilities include managing the telephone system by answering calls, determining the nature of inquiries, and directing them to the appropriate department or individual efficiently. Receptionists are also charged with maintaining confidentiality and sensitivity concerning residents who, due to their health conditions, may not receive phone calls. Beyond communication tasks, the receptionist warmly greets visitors, assists in directing them to offices or resident rooms, and offers hospitality by providing beverages when visitors await administrative personnel.\n\nSecurity and safety are also key elements of the position. The receptionist issues and collects identification badges for all visitors signing in or out and remains vigilant to report any suspicious persons or activities to supervisors immediately. Additional duties include receiving, sorting, and distributing mail promptly as directed, contributing significantly to the smooth operation of administrative functions.\n\nBeyond job functions, this opportunity emphasizes joining a culture where employees are encouraged to grow and thrive. Copperfield Healthcare supports its staff through mentorship, ongoing training, tuition reimbursement programs, and flexible spending accounts for dependent care and transportation. The company further enriches employee benefits with 401(k) matching contributions, discounts on cell phones and movie tickets, and access to comprehensive medical, dental, and health insurance plans. Career advancement is highly encouraged, making this role not just a job but a gateway to a rewarding healthcare career.\n\nApplicants who align with Copperfield’s values and mission will find a workplace that fosters professional growth, teamwork, and meaningful engagement in a complex and impactful healthcare environment. Whether a seasoned receptionist or an individual embarking on a healthcare administrative career, Copperfield Healthcare and Rehabilitation offers a supportive setting to build skills and contribute to a transformative healthcare mission.

• High school diploma or equivalent
• Previous receptionist or related experience preferred
• Excellent verbal and written communication skills
• Ability to work days, evenings, and weekends
• Strong organizational skills
• Reliable and punctual
• Ability to interact professionally with diverse populations