RECEPTIONIST I PM-07 - Quick Hire!

Mat-Su Health Services is a Federally Qualified Health Center (FQHC) located in Wasilla, Alaska, dedicated to providing integrated medical, dental, and behavioral health care services. As a nonprofit organization deeply committed to improving the health of the community, Mat-Su Health Services focuses on serving underserved populations by offering affordable, high-quality health care. The organization is known for its mission-driven culture and supportive work environment, situated on a beautiful campus that fosters collaboration and growth among its staff. The Front Desk team plays a vital role in ensuring the smooth operation of services and creating a positive first impression for all individuals seeking care. The Receptionist position at Mat-Su Health Services is a full-time role that demands strong teamwork, excellent customer service skills, and the ability to efficiently manage a high volume of incoming calls and appointment scheduling tasks. Receptionists are the first point of contact for patients and visitors, responsible for managing complex scheduling systems and ensuring accurate collection of registration information. This role is perfect for candidates who are organized, detail-oriented, and able to remain calm and courteous in a fast-paced environment. Candidates must demonstrate proficiency in telephone etiquette, keyboarding, ten-key skills, and computer program usage, along with an understanding of HIPAA laws related to patient privacy and confidentiality. The receptionist acts as the frontline ambassador for the Health Center, requiring excellent communication and interpersonal skills to relate compassionately to both staff and clients. The compensation for this entry-level position starts at $18.00 per hour for applicants meeting the basic qualifications, with potential wage increases based on experience and skill level. Alongside competitive pay, Mat-Su Health Services offers a robust benefits package that supports employee well-being and work-life balance, including medical, dental, and vision insurance, short-term disability, life insurance, a 401k plan with employer match, generous paid time off, ten paid holidays, and employee discounts for facility services. Additionally, their unique medical insurance program minimizes out-of-pocket expenses, allowing employees to access care affordably. Mat-Su Health Services maintains a strong commitment to a respectful and inclusive workplace, strictly prohibiting any form of harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. The organization also enforces workplace standards that ensure employees can perform their duties without improper interference, with disciplinary measures in place for violations. Joining Mat-Su Health Services as a Receptionist means becoming part of a mission-focused team making a real difference in the community. The position requires a minimum of a high school diploma or equivalent and at least one year of experience in a medical office environment, particularly in reception, medical billing, or scheduling. Experience handling multi-line phone systems and delivering excellent customer service is essential. A clear fingerprint background check is required before employment. If you are seeking a rewarding career with an organization dedicated to improving community health and want to work in a supportive and dynamic environment, consider applying for the Receptionist position at Mat-Su Health Services. You will play a pivotal role in helping patients navigate their healthcare journey while contributing to the overall success of the Health Center’s mission.

• High school diploma or equivalent
• Minimum one year of experience in a medical office environment
• Experience answering multi-line phone systems
• Commitment to high quality customer service
• Clear fingerprint background check
• Ability to work full time
• Strong team player