Receptionist - Back end - Quick Hire!

Williams Lea, by RRD is a distinguished global business support services company with a history spanning over 200 years. The company has built a remarkable reputation by delivering world-class business solutions to its clients. Specializing in skilled administrative support, document production, presentation design, and marketing and communications services, Williams Lea caters primarily to the legal, financial, and professional services industries worldwide. With operations across North America, the UK, Europe, and Asia Pacific, the company employs thousands of professionals who work collaboratively to help clients operate more efficiently and effectively. Williams Lea prides itself on being a people-powered organization where teamwork, reliability, and professionalism are the cornerstones of its culture. The Receptionist role at Williams Lea operates within this dynamic environment, serving as the first point of contact for clients, visitors, and staff within the office. This position is designed to support the daily operations of the office through effective communication, reception management, and general clerical assistance. Working Monday through Friday from 10 am to 7 pm, the receptionist position offers an hourly pay rate of $23.00, reflecting the importance and professionalism the company places on this role. The Receptionist is tasked with managing incoming calls using a multi-line phone system, greeting clients and visitors warmly and professionally, and delivering high-level service to all guests and staff. This individual must maintain a poised and friendly demeanor while coordinating effectively with managers and clients regarding deadlines and job-related issues. There is also an expectation to manage sensitive and confidential information with discretion and respect, adhering strictly to company and client site policies. The role also demands the ability to handle a variety of tasks including basic equipment troubleshooting, prioritizing workflow to meet contracted deadlines, and assisting with additional projects as required. The receptionist’s responsibility extends to ensuring cost-efficient use of office equipment and supplies while maintaining an exceptional standard of accuracy and attention to detail in all duties performed. Successful candidates for this role typically have a minimum of two years’ experience as a receptionist, switchboard operator, or administrative assistant, preferably within sectors such as banking, legal, or large corporate environments. They possess exceptional customer service skills and demonstrate the ability and enthusiasm to learn comprehensive knowledge about Williams Lea’s business and personnel to enhance the quality of their work. The reception area being an integral hub for internal and external communications necessitates excellent verbal and written communication skills, intermediate computer proficiency with tools like Microsoft Word and Excel, and the ability to multitask in a fast-paced team environment. Williams Lea is committed to equal employment opportunity and maintains a drug-free workplace with mandatory pre-employment substance abuse testing. Employment offers are contingent upon successful completion of background checks and drug screening. Joining Williams Lea means becoming part of a historic yet innovative organization dedicated to supporting its clients’ success through dependable, high-quality services and a strong culture of respect and inclusion.

• High school diploma or equivalent
• Minimum two years receptionist, switchboard, or administrative assistant experience
• Exceptional customer service skills
• Ability to learn company business and employees
• Ability to work in fast-paced team environment
• Professional communication skills
• Attention to detail
• Intermediate computer skills
• Ability to prioritize work
• Excellent verbal and written communication skills
• Self-motivated
• Ability to multitask