Receptionist - Apply Now!

The hiring organization is a healthcare program that provides essential services to patients and coordinates various activities through a program manager. This establishment delivers medical and administrative support, ensuring smooth communication flow and confidentiality within a healthcare setting. Their focus is on maintaining a professional, welcoming environment for patients, visitors, and staff. As a part of their team, they emphasize professionalism, patient privacy, and effective communication as fundamental to their operational success. The role being offered is for a Receptionist position, a cornerstone in managing the day-to-day communication and operational tasks within the program. The Receptionist will be entrusted with responsibilities that include managing the telephone system, efficiently answering calls, and directing or taking messages for staff members. This position requires close interaction with patients, visitors, and internal staff, making it vital to maintain a courteous and helpful demeanor. Additionally, the role involves ensuring the cleanliness and organization of the main lobby area, which serves as the first point of contact for visitors. From handling confidential patient information to typing correspondence and reports, the Receptionist performs duties that ensure confidentiality, organization, and smooth communication flow within the healthcare program. This role is crucial as it supports staff and enhances the patient and visitor experience, aligning with the organization's commitment to quality care and service. Moreover, the position demands the Receptionist to manage supplies of clinical forms, maintain medical record storage with proper security measures, and provide valid medical record information to authorized individuals in compliance with privacy policies and regulations. Working closely under the guidance of the Program Manager, the Receptionist will also engage in special projects, support communication boards, and address supervisory concerns with responsibility and professionalism. This comprehensive role requires not only excellent communication skills but also the ability to handle sensitive medical data and maintain an organized work environment, making it essential to the program's overall effectiveness and reputation within the healthcare community.

• High school diploma or GED
• Minimum 1 year of customer service experience
• Proficient in using Microsoft Office Suite
• Excellent interpersonal skills
• Ability to answer calls and greet guests professionally
• Ability to maintain confidentiality in handling patient information
• Physical ability to lift up to 20 pounds frequently and 50 pounds occasionally
• Ability to stand, walk, sit, and perform occasional physical movements such as reaching, climbing, stooping, kneeling, crouching, or crawling
• Willingness to work in indoor and outdoor environments and handle potential exposure to aggressive situations and infectious diseases