PT Concierge 11 PM- 7 AM - Apply Now!

Discovery Management Group is a key division of the Discovery Senior Living family of companies, which stands as one of the largest senior living operators in the United States. Renowned for its commitment to performance, innovation, and lifestyle customization, Discovery Management Group specializes in managing and enhancing senior living communities nationwide. Their approach emphasizes operational excellence and personalized resident experiences, catering to the unique needs of more than 6500 residents across various communities. As a leader focused on transforming senior living through thoughtful management and innovative practices, the group has established a reputation for delivering high-quality services that improve the quality of life for seniors. The Discovery Senior Living family offers rewarding career opportunities designed to promote growth, stability, and employee satisfaction. Their employment benefits include competitive wages, access to wages before payday, flexible scheduling options accommodating both full-time and part-time workers, paid time off and holidays for full-time employees, and a comprehensive benefits package. This package encompasses health, dental, vision, life, and disability insurances, along with a 401(k) plan with employer matching, paid training, opportunities for career advancement, meals and uniforms, and an Employee Assistance Program. Currently, Discovery Management Group is seeking a Concierge to join their team and contribute to the exceptional service culture within one of their senior living communities. The Concierge plays a crucial role as the first point of contact, responsible for greeting guests, residents, and employees warmly and professionally. This position involves managing both internal and external communication channels, including answering telephone calls, taking messages with accuracy, and disseminating essential information. With a focus on creating a welcoming environment, the Concierge assists residents and visitors by providing directions, answering inquiries, and supporting various administrative tasks such as maintaining resident directories, managing appointment schedules for services like hairdressing and transportation, and organizing mail distribution. The role also entails operational duties like preparing meal tickets, tallying meal count sheets for the dining staff, and keeping the reception area organized and presentable. By carrying out these responsibilities efficiently, the Concierge helps maintain smooth daily operations and fosters a friendly atmosphere that enhances residents' and visitors’ overall experience. As part of a team committed to exceptional senior care, the Concierge role offers individuals the chance to make a meaningful impact, contribute to community life, and engage in a supportive work environment that values employee development and wellbeing.

• High school diploma or general education degree (GED) preferred
• One to three years customer service experience and/or training
• or equivalent combination of education and experience