Food Runner - $11 to $16 per HOUR

Papi Steak (Miami), a distinguished venue under the Groot Hospitality umbrella, is recognized for its commitment to exceptional hospitality and delivering remarkable guest experiences. As part of a diverse organization, Papi Steak places great emphasis on fostering a work environment where team members can excel in a fast-paced and dynamic setting. The company seeks driven individuals dedicated to upholding its values and contributing to the overall success of the establishment. Papi Steak offers meaningful career opportunities that carefully balance professional growth with work-life harmony, making it a rewarding place for hospitality professionals to build their careers. The Food Runner role at Papi Steak plays a vital part in ensuring seamless communication between the kitchen and the dining area by delivering food orders promptly and accurately to guests' tables. This position acts as the critical liaison between the Front of the House (FOH) and Back of the House (BOH) teams while maintaining high standards of customer service and professional appearance. Food Runners are the face of the restaurant to guests during their dining experience, and they help set service standards through clear communication, attentiveness to guest needs, and a positive attitude. The role demands a strong understanding of the menu and the ability to prioritize food orders, including special dietary requirements such as allergies. Candidates must be highly reliable, flexible in working schedules—including evenings, weekends, and holidays—and capable of collaborating effectively with other team members, including servers, hosts, and management. Food Runners also assist with non-food and beverage inventory, side work, table resetting, and ensuring food is served following safety guidelines. The position requires excellent interpersonal skills, patience, and a customer-oriented approach to maintain Papi Steak's reputation as a premier dining establishment in Miami. Physical stamina is an essential part of this position, with duties involving lifting up to 50 pounds, standing, and being mobile for extended periods during shifts. The Food Runner is expected to embody teamwork by communicating respectfully and efficiently with the entire staff, addressing problems proactively, and contributing to a smooth dining experience for guests. Overall, this full-time role offers an exciting opportunity for hospitality professionals who are passionate about exceptional guest service and are looking to advance their careers in a thriving, high-end restaurant environment.

• High School diploma or equivalent preferred
• Minimum of 2 or more years of experience in a high-end fast-paced environment
• Food handling certificate preferred
• Excellent communication skills
• Ability to multi-task
• Attention to detail cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy