Process Improvement Analyst - Apply Now!

The University of Arkansas for Medical Sciences (UAMS) is a renowned institution that seamlessly integrates education, research, and clinical programs to provide exemplary healthcare services. As a major player in Arkansas' healthcare landscape, UAMS is committed to fostering a collaborative environment focused on improving patient care and the overall health of the community. The institution values diversity and teamwork, ensuring a supportive atmosphere for both employees and patients alike. With its extensive range of health-related programs and initiatives, UAMS stands out as a leading medical institution dedicated to advancing healthcare quality and innovation. UAMS offers a variety of benefits and perks for eligible employees that promote health, professional growth, and economic well-being. These benefits include medical, dental, and vision insurance plans for qualifying staff and their families, generous holiday, vacation, and sick leave policies, educational discounts for staff and their dependents (undergraduate level), and retirement plans with UAMS matching contributions up to 10%. Additionally, employees have access to basic life insurance coverage of up to $50,000, career training opportunities, merchant discounts, and convenient concierge prescription delivery on the main campus when using the UAMS pharmacy. The role of Performance Improvement Analyst at UAMS is an engaging and impactful position within the ICE | CORE Performance Improvement IOP NC department. The analyst is tasked with facilitating, training, and coaching staff in the application of performance improvement philosophies and methodologies in their day-to-day work. This position involves designing, directing, and conducting strategic healthcare projects that cross departmental lines to enhance quality, safety, financial performance, and patient experience. The analyst also plays an essential role in promoting diversity and inclusion initiatives and fostering employee development throughout the institution. Working under the supervision of the Chief Quality Officer and in collaboration with a multidisciplinary team—including other performance improvement analysts, faculty, trainees, and operational leaders—the Performance Improvement Analyst acts as a key resource and leader in institutional improvement efforts. This role requires a blend of technical expertise and interpersonal skills to manage multiple projects simultaneously, ensuring each contributes to UAMS's overarching goal of value creation for patients, staff, and the wider population health. Ideal candidates possess a baccalaureate degree in fields related to Industrial Engineering, Nursing, Health Administration, Quality Improvement, or an equivalent educational background. They bring at least four years of experience applying continuous improvement methods such as Plan-Do-Study-Act cycles, Lean, Six Sigma, and project management within healthcare or related settings. Advanced computer proficiency, especially in office automation software and statistical programs, is crucial for success in this role. Those joining UAMS as Performance Improvement Analysts must demonstrate superior communication abilities, including oral, written, and presentation skills, along with strong interpersonal talents such as coaching and feedback delivery. The ability to impart knowledge effectively and foster positive change through change management and conflict resolution skills is equally important. Candidates must excel in time management, organization, and multitasking while maintaining high accuracy and working independently as needed. This position is open for regular employment and does not offer sponsorship. Applications are accepted through the University of Arkansas System Career Site, with a closing date set for October 19, 2025. The position's salary is commensurate with the candidate's education and experience, reflecting UAMS's commitment to fair and competitive compensation. Compliance with pre-employment screenings such as criminal background checks, drug testing, and education verification is required, promoting a safe and trustworthy work environment. Overall, the Performance Improvement Analyst position at UAMS offers the opportunity to contribute significantly to enhancing healthcare delivery while working within a diverse, forward-thinking institution that prioritizes employee growth and patient-centered outcomes. This role is ideal for motivated professionals eager to drive quality improvement initiatives and support UAMS in its mission to improve the lives of Arkansans.

• Proof of legal authority to work in the United States on the first day of employment
• Bachelor’s degree in industrial engineering, nursing, health administration, quality improvement, or equivalent education
• At least 4 years experience in applying continuous improvement methodologies in a work setting
• Advanced computer proficiency
• Excellent communication and interpersonal skills
• Ability to transfer knowledge effectively
• Demonstrated change management and conflict resolution capabilities
• Strong organizational and multitasking skills
• Ability to work independently
• Submission of three professional references and a resume
• Compliance with pre-employment screening including criminal background, drug testing, and education verification