Princeton,NJ,USA Aviation Opening | Hiring

Williams-Sonoma, Inc. is a leading specialty retailer dedicated to offering high-quality products for the kitchen and home. Established in 1956, the company has grown into a premier family of brands including Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Known for its beautifully designed, stylish, and functional products, Williams-Sonoma caters to every area of the home, such as kitchens, living rooms, bedrooms, offices, closets, laundry rooms, and outdoor spaces. The company prides itself on exceptional customer service, functional design, and positively impacting the lives of customers and the communities where it operates. Over the years, it has evolved into a multi-brand, multi-channel global enterprise that leverages state-of-the-art technology and talented retail teams to maintain its industry-leading position. The role being offered is designed to support Williams-Sonoma's mission of enhancing customers’ quality of life at home by putting the customer first. This customer-centric philosophy motivates every aspect of the job, requiring outstanding interpersonal skills and a passion for delivering personalized service. The position involves maintaining an energetic atmosphere in the store, engaging with multiple customers simultaneously at the cash wrap, and creating lasting impressions that encourage repeat visits. The successful candidate will be responsible for accurate and efficient completion of register and point-of-sale transactions, including sales, returns, and exchanges, while ensuring that merchandise pricing is correct and appropriately overrides are used. Additionally, this role ensures clear communication of product information, care instructions, delivery timeframes, and promotional offers to customers. The ability to recommend complementary products and add value to the customer’s original purchase is essential. The associate will also actively promote in-store events and workshops meant to enhance the overall Williams-Sonoma shopping experience. Maintaining visual standards and keeping the cash wrap area well-stocked with supplies is also a part of the responsibilities. Another important aspect of this role is problem-solving – effectively addressing customer concerns and maximizing company resources to fulfill customer needs. Collaborating with the management team and following all company policies and procedures is expected. Moreover, the company emphasizes fostering a respectful and fair environment for all associates, aligned with its People-First philosophy. This position requires candidates who thrive in dynamic, entrepreneurial environments. The ability to think creatively and outside the box while working both independently and as part of a team is vital. Candidates should demonstrate a proven ability to close sales, meet or exceed goals, and foster long-term relationships with customers by capturing contacts and promoting the full range of Williams-Sonoma’s products, credit services, and special events. Candidates are required to have a high school diploma or equivalent, along with 1-2 years of customer service experience. Mobility and physical capability to operate POS systems and lift medium to large items up to 75 pounds using proper safety equipment is required. Availability is a must, particularly for full-time associates who need open schedules and part-time associates who must be available for weekend and weekday shifts. Williams-Sonoma is an Equal Opportunity Employer committed to diversity, equity, and inclusion, fostering a culture where employees can bring their authentic selves to work. Compensation for this role ranges from $16.00 to $17.00 per hour, accompanied by a comprehensive benefits package including health, dental, vision insurance, a 401(k) plan, wellness programs, paid time off, and generous discounts on all company brands.

• High school diploma or equivalent preferred
• 1-2 years of relevant customer service experience
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS systems
• Ability to lift and mobilize medium to large items up to 75 pounds using safety techniques
• Full-time associates must have open availability
• Part-time associates must meet minimum weekend and weekday shift availability requirements