Pei Wei Cashier-Front of House Team Member - Quick Hire!

Pei Wei Asian Kitchen is a leading fast-casual restaurant chain known for its fresh, made-to-order Asian cuisine served in a welcoming and contemporary environment. With a commitment to quality ingredients and customer satisfaction, Pei Wei has built a strong reputation for delivering flavorful and healthy dishes that cater to a diverse clientele. Pei Wei provides an engaging dining experience where guests can enjoy a variety of Asian-inspired meals prepared with care and presented in a friendly atmosphere. Their innovative menu, efficient service, and dedication to their guests have made them a popular destination for casual dining and takeout across multiple locations. This role as a Front of House (FOH) Team Member at Pei Wei Asian Kitchen focuses on ensuring excellent guest experiences through timely and professional interactions. The primary responsibility involves greeting and accommodating guests, guiding them through the menu, and explaining the concept of "How to Pei Wei," which educates customers on the restaurant's unique dining style. This position requires managing orders placed by guests either in person, over the phone, or online, and processing these orders efficiently using the Point of Sale (POS) system. The FOH team member is crucial in maintaining the overall front-of-house environment, including set-up and closing duties, in compliance with Pei Wei's standard operating procedures. Responsibilities extend to handling payments, processing cash and credit card transactions accurately, and ensuring customer orders for dine-in or takeout are prepared and packaged properly. Maintaining cleanliness and organization at the drink and condiment stations as well as the dining area is also part of this role. Additionally, this position demands teamwork, strong customer service skills, and the ability to perform under pressure in a fast-paced restaurant environment that can include working around various temperature levels, especially in kitchen areas. Adhering to dress code standards and upholding company values such as integrity, honesty, and accountability are expected. Candidates should be comfortable with physical demands like standing for long periods, bending, reaching, and carrying up to 30 lbs repeatedly. The Front of House Team Member position at Pei Wei offers an opportunity to be a vital part of a dynamic restaurant team dedicated to providing high-quality service and tasty meals in a family-friendly setting. While this role typically involves shift work that includes evenings and weekends, Pei Wei provides a supportive work environment where employees are valued and encouraged to grow within the company. This role is ideal for individuals who enjoy fast-paced, customer-focused roles and seek to develop their skills in hospitality and restaurant operations.

• High school graduate or equivalent preferred
• Previous experience as a cashier and operating a POS system
• Understanding of English language
• Must be able to speak clearly and listen attentively to customers, employee and management
• Basic math skills and computer proficiency
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure