Pei Wei Asian Diner, LLC-Restaurant General Manager

Pei Wei Asian Kitchen is a well-established fast-casual restaurant chain known for serving made-to-order Asian cuisine with fresh ingredients and bold flavors. As part of a dynamic and growing company, Pei Wei focuses on delivering exceptional guest experiences in a safe, sanitary, and welcoming environment. The restaurant prides itself on operational excellence, culinary innovation, and a strong commitment to quality and customer satisfaction. Pei Wei Asian Kitchen encourages an empowering work culture where team members thrive through professional development and teamwork, creating a positive atmosphere for both employees and guests. The General Manager position at Pei Wei Asian Kitchen is a pivotal leadership role responsible for overseeing daily operations and driving the overall success of the restaurant, ensuring the highest standards of service, food quality, and safety are consistently met. This position is full-time and offers competitive salary and benefits, reflecting the importance of effective management and strong leadership within the company. The General Manager leads the restaurant by example, providing clear direction and support to the management team and staff. The role demands an experienced leader who is dedicated to maintaining operational standards, adhering to company policies, and fostering a respectful and motivating work environment. The successful candidate will take ownership of guest relations and ensure customer satisfaction is a top priority while implementing company initiatives and driving sales growth. Responsibilities include managing profit and loss, controlling food and labor costs, ensuring compliance with health and sanitation regulations, and promoting employee development. The General Manager is also responsible for recruiting, training, and retaining high-quality team members who contribute to the positive culture of the restaurant. Attention to detail is key, including conducting regular line checks, overseeing inventory control, and managing repair and maintenance needs to ensure the restaurant operates smoothly and efficiently. The General Manager acts as a goodwill ambassador for Pei Wei in the community, upholding the brand’s reputation and fostering positive relationships. This role requires a strategic thinker who can balance short-term goals with long-term success and effectively lead a team through change and challenges while maintaining high operational and financial performance.

• High school diploma or GED
• 2 years general manager experience for external candidates
• 6 months Pei Wei senior or assistant manager experience for internal candidates
• Certified in Pei Wei culinary and front-of-the-house operations
• Ability to perform physical demands including reaching, bending, balancing, and transporting objects up to 30 lbs
• Ability to stand and walk for eight to ten hours per shift
• Must obtain appropriate food handlers permit within 6 months or as local regulations require
• Strong communication and interpersonal skills
• Commitment to maintaining safety and sanitation standards