Pei Wei Asian Diner, LLC-Restaurant General Manager

Pei Wei Asian Kitchen is a dynamic and fast-growing restaurant chain specializing in made-to-order Asian cuisine. Known for its bold flavors and fresh ingredients, Pei Wei has carved out a niche in the casual dining segment by consistently delivering high-quality dishes and exceptional customer service. The brand focuses on operational excellence, maintaining strict standards for food safety, sanitation, and overall guest experience. Their commitment to innovation and quality has positioned them as a leader in the Asian dining market, attracting a loyal customer base as well as new patrons looking for a unique and satisfying meal experience. Pei Wei Asian Kitchen operates in a competitive industry that requires strong leadership and exceptional management to uphold the brand's reputation and drive growth across its locations. The General Manager role at Pei Wei Asian Kitchen is a critical leadership position responsible for ensuring the operational success of their designated restaurant location. This role goes beyond standard management by providing strategic leadership and guidance to both the restaurant management team and hourly staff. The General Manager maintains all operating standards, procedures, and recipes specific to the Pei Wei brand, ensuring that every guest receives an exceptional dining experience. A pivotal part of the General Manager's responsibilities includes creating a safe, sanitary environment, and fostering a positive atmosphere for both guests and employees. In this capacity, the General Manager acts as a catalyst for sales growth, profitability, and operational efficiency. The position requires a hands-on leader who is certified in both Pei Wei Culinary and Front-of-the-House Operations and can regularly perform daily operational duties. Leadership extends into recruiting, hiring, and training employees following company training standards, as well as providing continuous coaching and development to junior management staff. Key competencies for the role include sales building, conflict management, team building, and emotional intelligence, all vital to success in a fast-paced restaurant environment. The General Manager also plays a significant role in financial management, overseeing food and labor costs, maintaining profit and loss accountability, managing inventory, and administering payroll, invoicing, and cash handling. Beyond day-to-day management, the General Manager serves as a goodwill ambassador within the community, championing the Pei Wei brand and its values. This role demands proficiency in performance management tools to complete employee evaluations and provide constructive feedback. The duty to ensure compliance with all federal and state safety, sanitation regulations, and to maintain facility upkeep through regular maintenance repairs cannot be overstated. Work conditions require physical stamina, including standing for long periods, reaching, bending, and lifting objects up to 30 pounds. This full-time position offers an exciting opportunity to lead a thriving restaurant team while driving business objectives and customer satisfaction. Pei Wei provides an environment where leadership skills are honed, team dynamics are fostered, and exceptional guest experiences are the norm. Individuals with proven general management experience, ideally within the foodservice industry, and a passion for developing people and operational excellence will find this role both challenging and rewarding. The commitment to quality, safety, and continuous improvement makes this General Manager position at Pei Wei Asian Kitchen a pivotal role in the organization’s ongoing growth and success.

• High school diploma or GED
• Minimum 2 years of General Manager experience for external candidates
• 6 months of Pei Wei Senior or Assistant Manager experience for internal candidates
• Certified in Pei Wei Culinary and Front-of-the-House Operations
• Ability to perform daily operational duties
• Obtain and maintain safe food handler permit within 6 months
• Ability to stand and walk for 8 to 10 hours per shift
• Capability to lift and transport objects weighing up to 30 pounds during shift
• Strong leadership and team building skills
• Effective conflict resolution abilities
• Sales oriented mindset
• Excellent scheduling and labor cost control skills
• Commitment to food safety and sanitation standards