Manager - Ramp Operations - Quick Hire!

United Airlines is a major American airline known for its extensive network of destinations across the globe. As one of the largest airlines worldwide, United connects cities across continents, facilitating seamless travel experiences for millions of customers each year. With a commitment to providing excellent customer service, safety, and operational efficiency, United has established a reputation for innovation and leadership in the aviation industry. The company operates diverse teams working behind the scenes and on the front lines to ensure exceptional service and smooth airport operations worldwide. The role of Manager Ramp Operations at United Airlines is a pivotal leadership position responsible for managing all facets of ramp operations at airport stations. This position oversees the coordination of activities that keep the ramp areas functioning safely and efficiently, including baggage handling, aircraft servicing, and ground support equipment management. The Manager Ramp Operations leads and develops frontline supervisors and employees, ensuring that operational and financial goals are met while maintaining compliance with federal regulations and company policies. This role requires a strategic leader with strong operational expertise who can foster interdepartmental collaboration and innovative problem-solving. The Manager Ramp Operations is integral to achieving the goals outlined in United's Go Forward Plan. This position ensures timely and safe ground handling of aircraft and baggage management through diligent staff supervision and operational planning. The manager serves as the primary liaison between ramp operations and other departments such as Flight Operations, Maintenance, Inflight Services, and various government agencies. Key responsibilities include supporting day-to-day operational staffing needs, conducting performance evaluations, and implementing employee development initiatives designed to improve attendance and productivity. United Airlines values leadership in fostering a safety-focused culture, maintaining regulatory compliance with FAA, OSHA, Port Authority, and other government agencies. In this role, the manager enhances financial controls related to overtime and equipment usage while supporting the strategic implementation of ground handling activities. The leader also plays a critical role in employee relations by working closely with union representatives, negotiating contracts, and promoting a positive workplace environment. This full-time managerial position not only demands excellent communication skills and the ability to lead a sizable team but also requires expertise in organizational change and continuous improvement processes. The ideal candidate will possess a strong background in ramp operations with experience managing unionized workforces and collaborating with external partners such as vendors and airport authorities. Success in the role is measured through on-time performance, regulatory compliance, and employee engagement metrics, contributing directly to the overall efficiency and reputation of United Airlines' airport operations.

• High school diploma or equivalent
• 3-5 years of ramp operations experience
• organizational change experience
• excellent communication skills
• leadership abilities
• ability to foster continuous improvement environments
• leadership development skills
• legal authorization to work in the United States
• successful completion of interview
• reliable punctual attendance
• consideration under Fair Chance Ordinance