Pei Wei Asian Diner, LLC-Restaurant Assistant Manager

Pei Wei Asian Kitchen is a well-established fast-casual restaurant chain known for offering fresh, affordable Asian-inspired cuisine in a relaxed and modern setting. With a focus on quality ingredients and exceptional service, Pei Wei has built a loyal customer base by blending fast-paced dining with the goal of providing a welcoming and satisfying guest experience. The company emphasizes operational excellence and innovative menu selections to stay competitive in the casual dining market. As part of its commitment to growth and employee development, Pei Wei is currently seeking an Assistant Manager to join its team. This role plays a pivotal part in ensuring that the restaurant operates smoothly and upholds the brand’s standards across all areas. The Assistant Manager at Pei Wei reports directly to the General Manager and is charged with the responsibility of overseeing both front-of-house and back-of-house operations. This position requires a dynamic leader who can perform daily management tasks with minimal supervision and provide guidance to the restaurant team. The Assistant Manager acts as a secondary leader who assumes all managerial duties when the General Manager is absent, ensuring continuity in maintaining high standards of guest service and operational efficiency. Focused on maintaining the balance between quality, safety, and financial success, the Assistant Manager works closely with the General Manager to leverage profit and loss data to drive business results. This includes managing labor costs, food cost control, and customer satisfaction metrics. The role involves supervising food preparation, ensuring compliance with state safety and sanitation standards, and mentoring the team members to enhance productivity and engagement. Responsibilities also extend to inventory management, scheduling, staff training, and community representation to promote the Pei Wei brand. Candidates for this role should anticipate a hands-on leadership experience that blends team management with operational problem-solving. The role demands strong communication skills and the ability to foster a respectful and motivating work environment. This includes addressing guest concerns effectively and professionally, facilitating the training and development of staff, and maintaining the overall safety and appearance of the restaurant. The Assistant Manager will partake in recruiting, coaching, and retention efforts to build a strong team poised for delivering excellent service consistently. This is an excellent opportunity for experienced restaurant managers who seek to advance their careers within a respected and growing company. Pei Wei Asia Kitchen offers a fast-paced, supportive environment where leadership skills are highly valued and directly impact customer satisfaction and business profitability. Working conditions require physical stamina, including the ability to stand for extended periods and handle physical tasks as part of daily operations.

• 2 years management experience for external candidates
• 1 year Pei Wei Manager experience or 6 months Pei Wei Manager experience and 1 year previous restaurant management experience for internal candidates
• High school diploma or GED preferred
• Ability to make timely decisions based on data and experience
• Willingness to learn and adapt to new challenges
• Ability to train and develop team members in multiple roles
• Capacity to stand and walk for eight to ten hours per shift
• Ability to reach, bend, balance, and transport objects up to 30 lbs
• Commitment to following state safety and sanitation guidelines