Concierge - Apply Now!

Century Park Associates is a dedicated senior living community committed to creating an enriching and supportive lifestyle for its residents while fostering a rewarding and positive work environment for its associates. As a company, Century Park Associates believes in a 'people come first' philosophy that emphasizes trust, leadership, respect, and personal ethics. This approach ensures excellence and outstanding service are observable in all facets of the organization. The company is devoted to caring deeply for seniors, enabling them to continue growing, learning, and contributing within a respectful and warm community atmosphere. Their team members consistently demonstrate a commitment to going beyond basic job responsibilities to provide residents with exceptional care and support, which is a testament to the organization's values and culture. The Concierge role at Century Park Associates offers an excellent opportunity for individuals who are passionate about serving seniors and desire to work in a friendly, dynamic environment that values integrity and professionalism. The Concierge primarily serves as the first point of contact for residents, their families, and visitors in the community’s front lobby area. This position reports directly to the Business Office Manager and is critical in maintaining a welcoming and efficient front desk operation while adhering to organizational standards, laws, and regulations. In this role, the Concierge provides superior customer service and reception duties that include warmly greeting guests, screening visitors, and ensuring the lobby is kept clean and inviting. They maintain a positive atmosphere of hospitality while managing visitor flow and security effectively. The Concierge is also responsible for various administrative tasks such as managing mail distribution, data entry, typing, filing, and maintaining important resident and associate directories. Additionally, they support sales and marketing efforts by handling inquiry calls and coordinating with the sales team to ensure prompt responses to prospective resident inquiries. The role demands a candidate with excellent communication skills, high trustworthiness, and the ability to work independently in a fast-paced environment with frequent interruptions. The Concierge must be proficient in Microsoft Office, especially Word and Excel, and have practical knowledge of office machines like fax, copier, and scanners. Multi-tasking, meeting deadlines, and maintaining a cheerful, positive demeanor are essential aspects of the position. Century Park Associates values associates who demonstrate integrity and professionalism by adhering to the company’s Code of Ethics and completing all required compliance training. This position is ideal for those who enjoy engaging with seniors and aim to contribute meaningfully to their community’s well-being. The Concierge role offers a meaningful career pathway in senior living services, where every interaction is an opportunity to make a difference in the lives of residents and their families.

• Must have high school diploma or equivalent
• must be proficient with Microsoft Office including Word and Excel
• must demonstrate proficiency with office machines such as fax, copier and scanner
• must enjoy serving seniors
• must demonstrate excellent customer service and hospitality
• must have good telephone etiquette
• must demonstrate trustworthiness and dependability
• must work efficiently and effectively with little to no supervision
• must demonstrate effective communication skills
• must work efficiently with frequent interruptions
• must be able to multi task
• must be able to meet deadlines
• must be cheerful and positive
• must be responsive to resident requests
• must display integrity and professionalism by adhering to Century Park's code of ethics and completes all required compliance training