Pei Wei Asian Diner, LLC-Restaurant Assistant Manager

Pei Wei is a dynamic and fast-paced Asian-inspired restaurant chain that offers guests a fresh and casual dining experience. Established to bring vibrant flavors and high-quality dishes to diners, Pei Wei has become a popular destination for those seeking innovative, delicious meals made from fresh ingredients. The company is known for its commitment to excellent customer service, consistent food quality, and a welcoming atmosphere. Pei Wei operates numerous locations with a focus on delivering exceptional dining experiences through well-trained staff and a strong management team dedicated to operational excellence. Within the restaurant industry, Pei Wei stands out as a leader by combining traditional Asian flavors with modern culinary techniques and an efficient service model to satisfy a diverse customer base. The Assistant Manager role at Pei Wei is a crucial leadership position responsible for supporting the General Manager in managing restaurant operations seamlessly. This role requires a highly motivated individual who can lead the team independently, handle dining room and kitchen functions, and maintain all restaurant standards. The Assistant Manager acts as the General Manager’s right hand, stepping in to lead whenever the GM is not present. This position demands effective communication with all staff levels, adherence to safety and sanitation guidelines, and a proactive approach to managing business objectives such as sales growth, food costs control, labor management, and team retention. The Assistant Manager also plays a key role in staff development by assisting in recruiting, hiring, training, and coaching team members to ensure exceptional service delivery and operational efficiency. The role typically requires prior management experience and offers opportunities for career growth within Pei Wei’s organizational structure. Overall, the Assistant Manager is instrumental in driving restaurant success through team leadership, operational management, and maintaining Pei Wei’s reputation for quality and guest satisfaction.

• Two years management experience for external candidates
• One year of Pei Wei Manager experience or six months Pei Wei Manager experience plus one year of previous restaurant management experience for internal candidates
• High school diploma or GED preferred
• Applies data from multiple sources as well as experience to support fact-based decisions
• Makes decisions in a timely manner
• Decisions balance urgency with long-term execution
• Decisions demonstrate good judgement
• Enjoys the challenge of unfamiliar tasks
• Quickly grasps and applies new concepts
• Leverages previous experiences and learning to solve new problems
• Completes FOH and BOH certification
• Is equally competent in FOH and BOH
• Has the knowledge and ability to train team members in all positions
• Recognizes how FOH and BOH impact each other and the overall guest experience
• Consistently observes team member behaviors and identifies frequent coaching opportunities
• Provides constructive coaching in a manner which builds team member confidence and performance
• Models desired behaviors to support coaching
• Provides ongoing feedback on previously coached behaviors and shows how those behaviors drive improved results
• Must be able to reach, bend, balance and transport various objects weighing up to 30 lbs during a shift
• Must be able to stand and walk for periods of eight to ten hours in length each shift