Pediatric Urgent Care- Front Desk Associate (Full-time or Part-time Anticipated Start Date Decemb...

PM Pediatric Care is a compassionate healthcare provider dedicated to delivering exceptional pediatric services with a focus on family-centered care. Known for its commitment to patient well-being and community health, PM Pediatric Care fosters a dynamic and supportive work environment where every team member plays a crucial role in enhancing the patient experience. The organization values passion, integrity, and professionalism, making it a fulfilling place to contribute and grow in the healthcare industry. The Front Desk Associate role at PM Pediatric Care is a key position that offers an individual the opportunity to bring both professional skills and personal warmth to the forefront. This role is more than just managing the reception area; it is about creating a welcoming atmosphere that aligns with the company’s mission and core values. The successful candidate will interact directly with patients and families, ensuring that each visit begins with a positive and efficient registration and reception experience. Responsibilities include managing patient flow, addressing inquiries, and handling administrative tasks that support medical staff. The role demands excellent organizational skills, the ability to multitask, and a proactive approach to solving problems and managing escalations. The ideal candidate will be comfortable working in a fast-paced medical office environment and will thrive in situations that require empathy, professionalism, and flexibility. PM Pediatric Care offers a competitive hourly wage ranging from $17 to $25, reflective of the candidate’s experience and qualifications. The company promotes a culture of growth and enthusiasm, encouraging employees to innovate while maintaining high standards of customer service and patient care. Prospects who enjoy working in environments filled with energetic and dedicated individuals will find this role particularly rewarding. In summary, the Front Desk Associate position is integral to maintaining the smooth operation of the pediatric care facility, acting as the first point of interaction for patients and their families. It is a role that demands commitment, empathy, and excellent communication skills, offering the chance to be part of a team that truly believes in making a difference in children’s health and family experiences.

• High school diploma or GED
• Prior front desk, concierge, customer service or other hospitality experience preferred
• Ability to work flexible work schedules based on office needs
• Intermediate skills with Microsoft Office Suite
• Excellent customer service and telephone skills
• Strong verbal and written communication skills
• Prior experience in a healthcare environment and knowledge of medical insurance preferred
• Ability to calculate simple figures
• Outstanding time management and organizational skills