Pavilion Concierge (Part Time) - Apply Now!

Pebble Beach Company stands as an iconic institution nestled on California's stunning Monterey Peninsula, renowned for its world-famous Pebble Beach Resorts. For over a century, it has been a cherished destination for a diverse clientele ranging from friends and family to celebrities and athletes, as well as world travelers and locals. The company operates premier luxury properties such as The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach, alongside five celebrated golf courses including Pebble Beach Golf Links and Spyglass Hill Golf Course. Beyond its picturesque landscapes and luxurious facilities, Pebble Beach Company hosts prestigious annual events like the Pebble Beach Concours d'Elegance and the AT&T Pebble Beach Pro-Am, which further emphasize its status in hospitality and golf culture. The role of Pavilion Concierge is essential within this elegant setting, specifically responsible for managing all vehicles entering the Lodge Complex. This role serves as a crucial first point of contact, offering guests warm greetings, clear directions, and seamless communication with the Guest Services team to ensure the highest standards of hospitality. The Pavilion Concierge must memorize and deliver scripted directions accurately, handle interactions with professionalism and composure even during high-pressure or busy situations, and be able to operate independently while fostering positive relationships with guests and team members alike. Given the prestige of Pebble Beach Company and the quality of service expected, the Pavilion Concierge must be intimately familiar with daily resort activities, anticipate potential guest concerns or issues, and uphold company culture including its mission, values, and standard procedures. This position demands flexibility to work any day, including holidays, and the physical ability to stand for extended periods. Communication skills, both written and verbal, are vital for success in this role, as is the capability to present a professional appearance and demeanor. This full-time position offers a competitive hourly wage starting at $16.50 plus service charges, complemented by a comprehensive benefits package. Full-time employees gain access to top-tier health and wellness programs including medical, dental, vision, and life insurance, as well as a Health and Wellness Center providing unlimited access to medical professionals. Financial benefits include a 401(k) with company matching and quarterly contributions, ensuring employees can prepare for their futures while enjoying immediate perks like employee discounts across Pebble Beach dining, retail, spa, and hotel accommodations. Employees also enjoy exclusive golf privileges, including access to renowned courses and participation in tournaments, along with opportunities for ongoing learning, career growth, and complimentary meals during shifts. As an Equal Employment Opportunity and Affirmative Action employer, Pebble Beach Company fosters an inclusive, drug-free workplace and requires pre-employment substance abuse testing. Joining Pebble Beach means becoming part of a team dedicated to delivering unparalleled hospitality experiences in one of the most beautiful and prestigious settings in the world.

• High school diploma or equivalent
• Previous experience in customer service or hospitality preferred
• Ability to memorize and communicate directions accurately
• Strong interpersonal and communication skills
• Capability to maintain composure under pressure
• Physical ability to stand for extended periods
• Availability to work flexible shifts including weekends and holidays
• Willingness to adhere to company policies and safety standards