Pastry Baker - San Francisco, CA

SusieCakes is a well-established bakery brand known for its old-fashioned, sentimental dessert favorites that evoke the warmth and nostalgia of childhood celebrations. Founded with a passion for baking, SusieCakes prides itself on creating cakes, cupcakes, cookies, pies, and bars that are baked from scratch daily using the freshest and finest ingredients. The company operates as a neighborhood bakery with a modern twist, combining traditional baking techniques with a welcoming and lively atmosphere. SusieCakes has gained recognition for its signature Celebration Cake, which has become a birthday staple for tens of thousands of families. The company is deeply committed to "Connecting through Celebration," a purpose that guides its interactions with team members, guests, and the community at large. SusieCakes operates bustling bakeries staffed by genuinely friendly individuals who possess the "hospitality gene"—a natural inclination to create positive experiences for others. This hospitality-first mindset empowers team members to make every day better for each other and for guests, fostering a strong sense of connection that distinguishes SusieCakes from other bakeries. The company values collaboration and dedication, creating a supportive work environment where employees feel valued and motivated. The Bakery Associate role at SusieCakes is essential to maintaining the high standards of quality and customer satisfaction the brand is known for. This position involves preparing all SusieCakes product offerings including custom and specialty cakes based on guest requests. The associate is responsible for maintaining quality control in the creation of each baked good, ensuring every item meets the company’s strict standards. Tasks include executing creative and complex cake decorating orders, adhering to recipes and standard operating procedures to prepare a wide variety of baked goods such as cakes, cookies, pies, bars, puddings, and buttercreams. In addition to baking and decorating, Bakery Associates perform essential duties such as cleaning and storing bakery pots, pans, utensils, and dishes either by hand or with dishwashing equipment. They also operate and maintain bakery machinery like mixers, ovens, sheeters, and dishwashers. Associates are expected to manage inventory levels by restocking supplies and advising management accordingly to maintain smooth production flow. They work shifts to fulfill production schedules and ensure food safety by handling and storing products according to health code standards. This role requires a dependable individual who is adaptable and able to work a flexible schedule aligned with business needs. Associates may also cross-function by assisting the guest service team when required, enhancing the overall customer experience. Physical stamina is important, as the role involves frequent walking, kneeling, bending, reaching, standing for extended periods, and lifting up to 50 pounds. Taste testing baked goods to assure quality is also a key responsibility. SusieCakes offers a comprehensive benefits package that includes flexible work schedules, free non-slip shoes annually, birthday month paid time off with a complimentary cake, company holidays off (including Thanksgiving, December 25th-27th, and New Year’s Day), medical, dental, and vision insurance, vacation time, 401k plan, flexible spending accounts, pet rescue reimbursements and pet insurance, a flexible return-to-work schedule for maternity leave, and generous discounts on all desserts. This attractive package combined with a warm, community-driven work culture makes SusieCakes a desirable employer in the bakery industry, offering growth, satisfaction, and the chance to be part of a beloved brand that brings joy through celebration.

• Culinary degree preferred
• High school diploma or GED
• Must be able to speak, read, and write English for safety purposes
• Ability to work flexible hours, including weekends and holidays, as needed
• Frequent walking, kneeling, bending, and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds
• Must be able to taste product for quality assurance i.e buttercream(s), cake(s) and cupcake(s) batter, cookie dough and other recipes as assigned