Part-time Veterinary Receptionist (CCR) - Quick Hire!

Peavine Animal Hospital is a vibrant and progressive veterinary practice located in north Reno, Nevada. We pride ourselves on delivering high-quality, compassionate veterinary care across a broad spectrum of medical services, including general practice, urgent care, soft tissue surgery, and orthopedics. Our hospital operates out of a modern facility equipped with the latest veterinary technology to ensure top-notch diagnosis and treatment for our patients. Beyond the advanced medical care, Peavine Animal Hospital places a strong emphasis on cultivating a supportive, educational, and empowering work environment where every member of the team is encouraged to grow professionally and personally. We believe that the best veterinary care is achieved when our staff feels appreciated, confident, and well-trained, allowing them to perform at their highest level and provide a true partnership style approach with pet owners. The role of part-time Client Care Representative is central to our mission. As the frontline face of Peavine Animal Hospital, you will be the friendly and welcoming point of contact for clients and their beloved pets. This position involves much more than just answering phones and scheduling appointments; it requires an empathetic approach combined with excellent interpersonal and organizational skills. The Client Care Representative serves as a compassionate bridge connecting our clients with the high level of veterinary care their pets deserve. You will be responsible for making positive first impressions, managing multiple communications efficiently, and ensuring seamless coordination of appointments and patient flow. In this role, you will play a key part in creating a pleasant and efficient experience for every client and their pet from the moment they enter the hospital or contact us. Your duties will include greeting clients warmly, managing multi-line phone systems with professionalism, accurately gathering and documenting client and patient information, and coordinating with veterinary teams to ensure that all necessary preparations and follow-ups are completed. You will also maintain a clean and inviting reception area, reflecting the professionalism and care that defines Peavine Animal Hospital. We value a team-oriented approach where every member contributes to the positive atmosphere of the workplace through collaboration and mutual support. We offer a part-time schedule of 20-29 hours per week, which is ideal for individuals seeking work-life balance while engaging in meaningful work. Compensation for this role ranges from $16.00 to $17.00 per hour, depending on experience. At Peavine Animal Hospital, we support your continued success through competitive pay, comprehensive benefits including health, dental, and vision insurance, 401k with company match, and opportunities for professional growth through continuing education. Our work environment also prioritizes work-life balance with paid time off and mental health resources, in addition to employee perks such as discounts, scrub allowances, and referral bonuses. Join our hard-working, collaborative team and contribute to building lasting relationships with clients, helping pets live healthier, happier lives while advancing your career in veterinary support.

• High school diploma or GED
• Minimum of 1 year in a customer service role
• Proficiency with computers and multi-line phone systems
• Exceptional customer service skills
• Ability to multitask accurately in a busy environment
• Strong verbal and written communication
• Attention to detail with payment handling and record keeping
• Adaptability under pressure
• Positive and team-oriented attitude
• Compassion for animals and clients
• Willingness to work part-time 20-29 hours per week