Part-time Retail Employee - Join Us Now!

The Container Store is a renowned specialty retailer established in 1978, widely recognized as the leading national retailer dedicated exclusively to storage and organization products in the United States. The company’s mission focuses on providing creative, multifunctional, and customizable storage solutions that save customers time, space, and improve their overall quality of life. The Container Store distinguishes itself through a steadfast commitment to a strong set of Foundation Principles that govern its interactions with employees, vendors, customers, and communities alike. These principles foster a culture of integrity, respect, and collaboration that permeate every aspect of the business, from the products it offers to the customer service experience it delivers. As a specialty retailer, The Container Store prides itself on an extensive and innovative product assortment designed to meet diverse organizational needs. Beyond its product offerings, the company continuously strives to enhance customer engagement and satisfaction by delivering exceptional in-store experiences powered by knowledgeable, passionate employees. With more than four decades of experience, The Container Store has developed a loyal customer base and a reputation for excellent service and quality. The Retail Employee / Project Specialist role is an essential, customer-facing position within The Container Store, geared towards delivering an outstanding shopping experience while supporting store operations. This part-time role requires a flexible schedule that may include daytime, evening, weekend, and early morning shifts, catering to the dynamic nature of retail hours. The position centers on assisting customers both in the store and through order pickups, ensuring that every customer interaction is personalized and solution-oriented. In this role, the Retail Employee / Project Specialist greets and engages with customers warmly, either at the store entrance or throughout the sales floor, offering expert advice and custom solutions for organization challenges. They are responsible for designing and selling custom closets and other tailored storage systems, creating unique environments that meet specific needs. Additionally, this role includes transactional duties such as operating the register with a strong emphasis on providing excellent customer service during checkout. The Specialist also introduces customers to the store’s rewards program, encouraging ongoing engagement and loyalty. Beyond customer interaction, the Retail Employee / Project Specialist supports merchandising efforts, including merchandise processing during early or late shifts, maintaining sales floor standards, and ensuring shelves are fully stocked and attractively presented. This person also helps with physical aspects, such as facilitating carryout to customers’ vehicles via curbside or in parking areas, and maintaining overall store cleanliness by assisting with routine cleaning tasks like dusting, restroom upkeep, and vacuuming. Order processing for curbside pickup and delivery falls under their responsibilities, requiring accuracy and timeliness in task execution with careful attention to detail. Organizational efficiency is supported through stockroom maintenance, which is critical for sustaining the store’s selling efforts. The role demands a consistent pace and commitment to meeting time expectations while fostering a work environment that balances customer engagement, operational support, and collaboration. The Container Store also emphasizes team care by providing a comprehensive benefits package designed to support employees’ health, career growth, and work-life balance. Part-time associates enjoy rewarding pay, competitive health, dental, and vision plans, a 401(k) retirement savings plan with investment assistance, and a unique internal website for benefits information and company updates. Paid time off and sick pay are also offered to ensure associates can rest and recharge adequately. For full-time associates, additional peace-of-mind benefits include various insurance options, family-focused support like parental leave and fertility programs, work-life balance boosters such as paid holidays and gym discounts, and generous employee discounts on products and services. The company promotes recognition programs and celebrates diversity through Employee Resource and Affinity Groups, facilitating a welcoming and inclusive workplace culture. In summary, The Container Store offers a collaborative and engaging work environment where individuals in the Retail Employee / Project Specialist role can develop skills, contribute meaningfully to customer satisfaction, and grow within a company dedicated to organizational excellence and employee well-being.

• Must be at least 18 years of age
• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever-changing industry and requires flexibility in scheduling