Parking Representative - Hayward, CA

The University of California, San Francisco (UCSF) is a prestigious and leading institution dedicated exclusively to the health sciences. UCSF is committed to advancing health worldwide through cutting-edge biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. As the only campus in the University of California system focused solely on health sciences, UCSF brings together the world’s foremost experts in nearly every area of health, including Nobel laureates who have significantly advanced our understanding of diseases like cancer, neurodegenerative disorders, aging, and stem cell research. The university fosters a diverse and inclusive community that upholds the values of professionalism, respect, integrity, diversity, and excellence, collectively termed PRIDE values. UCSF also emphasizes equity in patient care and workforce development, creating a supportive culture dedicated to cultural competence and diversity. The Department of Transportation Services at UCSF plays a vital role in supporting the university’s mission by providing essential transit, parking, and commuter services that benefit the entire UCSF community—faculty, staff, students, trainees, patients, and visitors alike. Their services also enhance accessibility and quality of life for local communities surrounding UCSF campuses and facilities. The Parking Representative position, operating under the guidance of the Parking Manager and Supervisor, is a dynamic and multifaceted role within the Transportation Department at UCSF. This position involves performing a variety of critical functions such as valet services, customer service ambassador duties, garage rover responsibilities, traffic direction, and parking enforcement. The Parking Representative acts in strict adherence to UCSF’s Transportation Department procedures, policies, and the comprehensive Transportation Department Operations manual. This role is not only operational but also ambassadorial, often serving as a greeter and frontline representative of UCSF’s transportation programs and services. Flexibility is essential for this job, as representatives need to be prepared to work at any UCSF location on short notice and be available for overtime work as needed. The hourly wage for this role ranges between $20.89 and $28.12, with final placement dependent on experience, internal equity, and union agreements where applicable. The position promises an engaging work environment with opportunities to contribute to a well-organized and impactful service operation at one of the nation’s top health science universities. Employees enjoy comprehensive benefits that support their overall wellbeing and professional growth. This career path is ideal for candidates who possess a strong commitment to customer service, ability to operate vehicles skillfully and safely, and a willingness to uphold UCSF’s excellence and equity values in every aspect of their work.

• High school diploma or GED or equivalent combination of education and experience
• Minimum two years of valet or parking industry experience
• Valid California driver’s license with excellent driving record without restrictions other than corrective lenses
• Ability to operate manual, automatic, and electric vehicles in tight spaces
• Basic computer skills
• Clear communication abilities
• Ability to perform basic mathematical calculations
• Demonstrated professionalism and customer service skills
• Exceptional attendance and punctuality
• Ability to work under stress
• Willingness to work overtime and at any UCSF location on short notice