Overnight Valet Attendant - Rising Fawn, GA (Cloudland Resort)

Parking Management Company (PMC) is a renowned national leader specializing in hospitality-focused parking services. Headquartered in Nashville, Tennessee, PMC delivers comprehensive valet and self-parking management, shuttle services, event parking, and porter/bell services to a diverse clientele across industries such as hotels, resorts, healthcare, and event venues. With a mission rooted in excellence and a guest-first mentality, PMC strives to act as an extension of its partners' hospitality experience by offering seamless, high-touch service that consistently enhances guest satisfaction and operational efficiency. PMC's commitment to pay transparency, employee growth, and an inclusive and supportive work culture distinguishes it as a leading employer in the parking services industry. The Valet Parking Attendant role at PMC, located in Rising Fawn, GA, is a vital position responsible for providing exceptional customer service while safely parking and retrieving guest vehicles. This role operates within the Valet Parking Operations department and reports directly to the Guest Service Coordinator. It offers both full-time and part-time employment options with a competitive wage of $14.00 per hour plus daily cash tips, making it an attractive opportunity for individuals seeking flexible scheduling alongside supplemental income opportunities through tipping. The Valet Attendant is the first and last point of contact for guests; therefore, individuals in this position carry significant responsibility for creating a warm, welcoming, and professional atmosphere that reflects positively on PMC and its partners. The core objective of the Valet Parking Attendant is to ensure friendly, efficient, and safe valet services while safeguarding the security of guest vehicles. This includes greeting guests warmly, assisting with vehicle drop-off and pick-up promptly, managing traffic flow effectively, and addressing questions or concerns with courtesy and professionalism. The role demands an unwavering commitment to safety protocols, including following key handling procedures, adhering to all company and legal safety guidelines, and reporting any unsafe conditions immediately to prevent accidents. Beyond vehicle management, the Valet Attendant maintains the valet area’s cleanliness and organization to promote a professional, presentable environment that enhances the guest experience. Teamwork and communication are paramount; attendants are expected to handle guest concerns politely, resolve issues efficiently, and foster a supportive, cooperative atmosphere within the team. Attendance and professionalism are critical components — punctuality, adherence to uniform standards, and compliance with company policies all contribute to maintaining PMC’s high standards. This role also involves physical demands, requiring attendants to stand, walk, run short distances, and lift up to 50 pounds for extended periods under various weather conditions. The ability to remain flexible and professional amid changing environments and unexpected challenges plays a key role in everyday success. Additionally, effective use of communication tools such as phones and radios is necessary for coordination and safety during operations. As an equal opportunity employer, PMC embraces diversity and provides reasonable accommodations to ensure all employees can perform their duties effectively. The company's focus on career development includes opportunities such as an internal leadership development program, tuition assistance, and nationwide growth paths for motivated individuals. With benefits including medical, dental, and vision insurance, 401K, life and critical illness insurance, paid training, paid time off, and bonus opportunities, PMC demonstrates its commitment to supporting employee well-being and career progression. In summary, the Valet Parking Attendant position at PMC offers an excellent opportunity for individuals who are customer-service oriented, dependable, safety-conscious, and eager to contribute to a dynamic hospitality environment. Whether seeking full-time or part-time work, successful candidates will join a dedicated team that values professionalism, quality service, and a positive guest experience, making PMC a standout employer in the hospitality parking industry.

• High school diploma or GED required
• Previous customer service experience preferred
• Valid driver's license and reliable transportation required
• No more than 3 moving violations within 3 years
• Must successfully pass and maintain a clean background check
• Must be able to stand, walk, run short distances, and lift up to 50 lbs
• Must be available to work evenings, weekends, and holidays
• Must adhere to company uniform and grooming standards
• Must be punctual and follow all company rules
• Ability to use communication tools such as phones and radios