Over Night Concierge - Friday & Saturday - Apply Now!

Provincial Senior Living, proudly operating as part of the Discovery Senior Living family, manages lifestyle-focused senior living communities dedicated to enhancing the quality of life for older adults. With a strong commitment to the well-being and satisfaction of each resident, Provincial Senior Living supports a team culture grounded in their Pillars of Excellence, emphasizing respect, dignity, and meaningful experiences. The company employs thousands of team members and continuously strives to create a welcoming, positive work environment that values the contributions of its employees. Known for its comprehensive approach to senior care, Provincial Senior Living offers a range of services designed to promote independence, wellness, and social engagement within their communities. Their focus extends beyond just care to fostering authentic connections among residents, staff, and families. The Concierge role at Provincial Senior Living is a vital front-line position responsible for building warm, positive first impressions by greeting guests, residents, and team members with professionalism and care. This position plays a critical part in managing communications within the community, both over the phone and in person. The Concierge will handle external and internal calls, take complete and accurate messages, and provide general information to guests and residents as needed. In addition to reception duties, this role includes administrative support tasks such as maintaining updated resident phone lists, processing mail, coordinating appointments for residents and families, and assisting Dining staff with meal tickets. The Concierge is essential in ensuring the lobby and entry areas remain organized and welcoming, contributing to a smooth daily operation and fostering a high standard of service. This position offers competitive wages along with a flexible scheduling approach that accommodates both full-time and part-time employees. Comprehensive benefits, including health, dental, vision, life, and disability insurance, are available for full-time team members, complemented by a 401(k) retirement plan with employer matching. Additionally, Provincial Senior Living supports the professional growth of their employees through paid training and opportunities for advancement. The benefits package also features paid time off, holidays for full-time employees, meals, uniforms, and an Employee Assistance Program, aligning with their priority to foster a supportive workplace and recognize the valuable role each team member plays in delivering exemplary services to residents. The Concierge position is well-suited for individuals with a background in customer service who possess strong communication and organizational skills, and who are eager to make a direct positive impact on the lives of seniors. By joining Provincial Senior Living, candidates will become part of a dedicated and compassionate team that strives to create memorable experiences and a nurturing environment for all residents. This position is an excellent career opportunity for those seeking to work in a respected senior living company that values its employees and offers a rewarding and flexible working environment.

• High school diploma or general education degree (GED) preferred
• One to three years customer service experience and/or training
• or equivalent combination of education and experience