Operations Manager - Quick Hire!

Topgolf Entertainment Group is a leading sports and entertainment company that is renowned for revolutionizing the way people experience golf and social entertainment. With a global footprint, Topgolf combines technology, entertainment, and sports to offer an engaging experience that brings people together in a fun and vibrant atmosphere. The company is committed to creating an inclusive environment that celebrates diversity and fosters community connections. Topgolf's venues are not just golf driving ranges; they feature exceptional food and beverage services, live entertainment, and interactive games, making them popular destinations for both casual visitors and seasoned golfers. This job opening is for a leadership role that requires a seasoned professional to oversee venue operations and ensure that all departments deliver outstanding service. As a key member of the management team, you will be responsible for supervising Department Managers and their teams to maintain high standards in service and safety. The role involves coaching and developing staff, driving engagement, enforcing operating standards, and ensuring guest satisfaction. A major part of the position includes financial oversight such as budgeting, forecasting, and controlling sales and expenses to maximize profitability. You will be expected to leverage business metrics to guide decision-making and cultivate strong relationships with community leaders and organizations to enhance Topgolf's presence and reputation. This role requires a leader with a dynamic, energetic spirit who embraces Topgolf’s core values: Fun, One Team, Excellence, Edgy Spirit, and Caring. Availability to work varied shifts including evenings, weekends, and holidays is essential, as is the physical ability to work in varying weather conditions and to perform tasks requiring prolonged standing and walking. This role offers an exciting opportunity to contribute to a thriving entertainment brand and grow within a company that values diversity, inclusion, and excellence in guest experience.

• 15+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an assistant general manager or general manager with a restaurant, hotel, or golf environment
• multi-unit management experience is desired but not required
• high school diploma or equivalent
• excellent communication, time management and organization skills
• ability to work on a team
• energy and enthusiasm
• a high level of self-awareness, receptivity to change and integrity
• ability to work in extreme weather conditions for extended periods of time
• availability to work varied shifts, including evenings, weekends and holidays
• ability to stand and walk for long periods of time including maneuvering up and down stairs
• ability to obtain required licenses and certifications for your location