Open House Wednesday 09/17/2025 - Immediate Hiring for Passenger service agent PART TIME/SEASONAL...

Menzies Aviation is a global leader in the aviation services industry, specializing in ground handling and fueling services at major airports around the world. Known for its commitment to safety, efficiency, and customer service, Menzies Aviation supports airlines and passengers by providing seamless airport operations that ensure smooth travel experiences. With a reputation for excellence and a strong family-oriented culture, the company emphasizes employee development, growth opportunities, and a commitment to maintaining the highest standards of service and operational excellence. Menzies Aviation is a trusted name in the industry, backed by a global network and local airport expertise, making it an ideal workplace for individuals passionate about the aviation field and customer service roles. The Passenger Service Agent role at Menzies Aviation is a critical position that involves direct interaction with airline passengers, ensuring that their travel experience beginning at check-in is efficient, informed, and positive. This role requires handling tasks such as passenger check-ins at ticket counters and gates, verifying travel documentation, assigning seats, providing gate information, and managing baggage issues. As an industry-facing position, Passenger Service Agents must adhere strictly to uniform guidelines and codes of conduct, embodying the professionalism and customer-centric approach for which Menzies Aviation is known. Working as a Passenger Service Agent means being part of a dynamic and responsive team that delivers exceptional customer care in often fast-paced airport environments. This position requires strong interpersonal skills and the ability to handle various passenger requests and issues with a positive attitude. The role also demands physical stamina, including the ability to lift baggage up to 70 pounds, stand for extended periods, and perform light physical activities such as bending, stretching, pushing, and pulling. Candidates must be flexible and available to work varied shifts, including weekends and holidays, to meet the operational needs of airport terminals. Menzies Aviation offers its Passenger Service Agents paid training, uniforms, and a supportive work environment where individuals can grow their careers. The company also provides a comprehensive benefits package, including medical, dental, and vision coverage, 401K plans, and flight benefits. Additionally, employees benefit from paid parking and have opportunities for advancement within the organization, fostering long-term career development. This role demands adherence to security protocols, including passing FBI background checks and obtaining US Customs seals, ensuring the safety and security of airport operations. The Passenger Service Agent works indoors mainly but must be prepared for environmental conditions near open terminal doors. This job is well-suited for individuals who thrive in team settings, can manage multiple tasks effectively, and are dedicated to delivering outstanding customer service in fast-paced environments.

• Must be at least 18 years of age
• Must pass a pre-employment drug screen
• Ability to proficiently read, write and speak English
• Must be comfortable lifting/moving up to 70lbs of cargo and baggage
• Must be able to stand for long periods of time at the ticket counter and gate check-in areas
• Must pass FBI background check and obtain US Customs seal
• Must be available and flexible to work variable shifts including weekends and holidays