On-Call Concierge Front Desk - Apply Now!

Planned Companies is a reputable service provider specializing in managing lifestyle and concierge services for residential and commercial properties in the Philadelphia area. The company prides itself on creating welcoming and safe environments where tenants, guests, and vendors feel valued and well taken care of. With a focus on exceptional customer service and property upkeep, Planned Companies offers tailored concierge solutions that enhance residents' daily experiences. Their commitment to excellence and attention to detail has positioned them as a leader within the property management and lifestyle services industry.\n\nPlanned Lifestyle Services (PLS), a division of Planned Companies, is seeking motivated, courteous, and knowledgeable Front Desk Associates and Doormen to join their team as On-Call Concierge staff. This role is on-call with no set schedule but requires availability during both first shift (7am-3pm or 8am-4pm) and second shift (3pm-11pm or 4pm-12am), including weekends. The pay rate for this position is hourly, ranging from $19 to $20. The position is based in the Philadelphia area.\n\nThe On-Call Concierge is a pivotal role within the customer experience framework at Planned Companies, responsible for delivering top-tier service by greeting and assisting tenants, guests, and vendors as they enter the building. The role demands excellent interpersonal skills to foster trusting relationships and a proactive approach to meet individualized needs. Scheduled appointments and reservations are handled by the concierge, along with planning and organizing on-site events that contribute to building community engagement and tenant satisfaction. The concierge will also provide information and referrals for local dining, entertainment, shopping, sporting events, tourist attractions, and car services, ensuring that residents enjoy a seamless lifestyle experience. Additionally, the role includes essential administrative tasks such as documenting, securing, and tracking mail, deliveries, and vendor services, answering telephones, monitoring the lobby, and managing keys and access cards.\n\nSuccess in this role requires a genuine passion for hospitality, strong communication skills, and the ability to multitask efficiently in a dynamic environment. Additionally, physical requirements include the ability to lift up to 50 pounds when necessary. Candidates with a minimum of two years of experience in concierge services, a thorough knowledge of local attractions, and the capability to manage time effectively while maintaining a polite and friendly demeanor will find this role particularly rewarding. Planned Companies values diversity and is committed to providing equal employment opportunities to all qualified applicants without discrimination. This position offers a chance to work in a flexible, service-driven environment with competitive pay and professional growth opportunities.

• Availability for first (7am-3pm or 8am-4pm) and second (3pm-11pm or 4pm-12am) shifts including weekends
• ability to lift up to 50lbs
• desire and passion to provide a warm and welcoming hello to everyone