Now Hiring:Restaurant General Manager,Botero Lounge-Grand Wailea,A

The Waldorf Astoria Resort in Maui, known as Grand Wailea, is a premier luxury hotel and resort destination situated on 40 acres of lush tropical gardens. Ranked as a Forbes 4-Star and AAA 4-Diamond property, this upscale resort is consistently recognized among the world’s best, attracting discerning travelers seeking exceptional hospitality and a stunning environment. The resort boasts 780 elegantly appointed rooms, 100,000 square feet of versatile banquet space, and a variety of dining options including three restaurants, three bars, a cafe, and exclusive in-room dining services. This impressive range of amenities and services reflects the resort’s commitment to providing a superior guest experience. The Waldorf Astoria Grand Wailea is currently seeking a dedicated Restaurant General Manager to join its Food & Beverage team. This full-time role involves overseeing the operations of one or more restaurants within the resort, directing a team of 20 front-of-house staff members. Reporting directly to the Director of Food & Beverage, the Restaurant General Manager is responsible for ensuring outstanding guest service and maintaining the financial profitability of the dining operations. The position offers a competitive salary ranging from $80,000 to $85,000, commensurate with experience and location. The ideal candidate for this leadership role will bring a passion for motivating and developing a team of food and beverage professionals. Candidates must have at least 2 to 3 years of leadership experience specifically in restaurant management, along with strong knowledge of beverage operations. Experience managing unionized teams is considered a valuable asset. The Restaurant General Manager’s responsibilities are broad and demanding, encompassing planning and directing all aspects of restaurant operations. This includes setting guest service standards and initiatives, managing product quality, controlling costs to achieve profitability, executing marketing strategies, utilizing technology systems like Open Table, budgeting and forecasting, and ensuring full compliance with health, safety, sanitation, and alcohol regulations. Beyond operational management, the Restaurant General Manager is also tasked with recruiting, interviewing, and training team members while fostering a culture of continuous professional development. They will monitor service and satisfaction trends, swiftly addressing any issues and implementing improvements as needed. The role requires a proactive approach to increasing revenue through up-selling techniques, menu development, and effective cross-selling of food, beverage, and hotel-wide services. Collaboration with the Sales and Marketing/Public Relations teams is essential to maintain an active customer database and execute successful marketing initiatives. Working at Waldorf Astoria Grand Wailea means joining a leading luxury hospitality brand with a rich history of excellence and innovation. Team Members are expected to embody Hilton’s core values including hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency. The resort fosters a supportive environment where quality, productivity, dependability, customer focus, and adaptability are highly valued traits. This role offers the opportunity to thrive in a world-class luxury resort setting, surrounded by a team dedicated to delivering remarkable guest experiences. Waldorf Astoria’s team members benefit from a dynamic and inclusive culture supported by an award-winning workplace environment. With a focus on mental and physical wellbeing, professional growth, and diversity, the resort provides a comprehensive package of benefits designed to support each individual’s personal and career success.

• Full-time availability
• Flexible to work weekdays, weekends and holidays
• Relevant leadership experience in a restaurant setting
• Ability to oversee and manage a team of front-of-house staff
• Familiarity with health, safety and sanitation regulations
• Proven track record in customer service excellence
• Strong organizational and multitasking skills