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W Hotels is an iconic luxury hotel brand renowned for its innovative approach to hospitality, redefining luxury experiences around the globe. Operating as part of Marriott International, one of the world’s leading lodging companies, W Hotels prides itself on igniting curiosity and expanding the worlds of its guests through a unique blend of bold design, vibrant social scenes, and authentic service. The culture at W Hotels is centered on originality, innovation, and pushing the boundaries of what’s possible in the premium hospitality sector. With locations worldwide, including the prestigious W Bellevue in Washington, this brand offers guests an unparalleled experience mixing lifestyle, entertainment, and comfort. As part of Marriott International, W Hotels provides access to a vast network of career opportunities, along with a culture that embraces diversity and inclusion, fostering an engaging work environment where all associates can flourish. The Guest Experience Expert position at W Bellevue represents an exciting opportunity to join a dynamic and customer-focused team within the Rooms and Guest Services Operations category. This full-time, non-management role primarily involves delivering exceptional guest experiences beyond the standard check-in and check-out process. Experts in this position are empowered to provide personalized services that create memorable stays and help guests fully enjoy their time at the hotel. Responsibilities range from handling operational tasks and addressing guest requests to providing local recommendations and ensuring smooth service transactions that feel integrated with the overall guest experience. Employees take a hands-on approach, frequently moving around the property to meet guests’ needs, assisting with light lifting, and collaborating with other team members. Success in this role requires commitment to maintaining a safe workplace, adhering to company policies and procedures, upholding confidentiality, and protecting company assets. Professionals in this position are expected to maintain a polished professional appearance aligned with the company’s standards. The role demands physical stamina as it involves standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds. W Hotels offers a competitive wage of $28.20 per hour for this position, reflecting the value placed on delivering outstanding guest experiences. Additional benefits include comprehensive health coverage, retirement plans, employee discounts, and various employee assistance programs designed to support overall well-being and growth. This role is perfect for individuals seeking to grow their hospitality career in a vibrant, upscale environment while contributing to an exceptional guest journey at one of the world’s most prestigious hotel brands.

• high school diploma or G.E.D. equivalent
• ability to stand, sit, or walk for extended periods
• able to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
• maintain confidentiality and adhere to company policies
• demonstrate professionalism in appearance and communication
• legally authorized to work in the United States