Night Auditor - Full-time

The hiring establishment is a dynamic and reputable hotel committed to providing exceptional hospitality services around the clock. This hotel operates 24 hours a day, 7 days a week, accommodating diverse guests with high standards of quality and service. Known for its welcoming environment and professional staff, it offers a blend of comfort and convenience that ensures every guest enjoys a remarkable stay. The hotel features various operational departments including guest services, food and beverage, and accounting, all working cohesively to maintain its outstanding reputation in the hospitality industry. The role available is a multifaceted position that plays a crucial part in the hotel's daily operations. It focuses on balancing room, restaurant, and bar transactions to ensure financial accuracy and smooth business functioning. The position requires the employee to post and balance charges and settlements efficiently and maintain records to prepare for the next day's operations. Additionally, this role serves as a front desk agent during shifts when needed, greeting and registering guests, providing courteous service, and managing guest accounts effectively. This diverse role is pivotal in maintaining operational harmony between the hotel's front desk and back-end financial systems, contributing directly to the guest experience and overall business success. The position demands a thorough understanding of both hospitality service principles and accounting operations such as accounts receivable and accounts payable. Daily responsibilities include preparing detailed revenue reports from restaurant data, auditing financial records, making necessary corrections, and handling any computer-related issues that arise. The role involves close coordination with the front desk and food and beverage teams to ensure smooth closing activities and proper system resets needed for the hotel's continuous operation. Key duties also encompass guest interaction, such as welcoming customers with a positive and clear communication style, efficiently completing the registration process, managing payments securely, and ensuring guests receive accurate and helpful information. The job embraces safety measures, emphasizing the importance of adhering to company policies and emergency procedures to maintain a safe work environment. This role requires employees to be physically active during their shifts, standing and moving through front office areas and lifting up to 25 pounds as necessary. The position is rotational, requiring flexibility with workdays and hours, specifically covering a shift from 11 am to 7 am, five days a week. The hotel provides a supportive work environment that values neat, clean, and professional appearances, teamwork, and a proactive attitude toward guest satisfaction and operational excellence. This position offers a rewarding opportunity for individuals who are detail-oriented, enjoy working in a fast-paced hospitality setting, and are eager to contribute to a team-focused culture while developing valuable skills in guest services and accounting practices.

• High school diploma or equivalent
• Ability to stand and walk throughout front office areas continuously
• Capacity to lift up to 25 pounds
• Flexibility to work varying shifts including 11 am to 7 am, five days a week
• Ability to communicate clearly in English
• Excellent customer service skills
• Basic computer proficiency
• Knowledge of safety and security procedures
• Appearance standards adherence as outlined in team member handbook
• Reliable and team-oriented attitude
• Ability to perform moderately complex arithmetic