New Room Attendant-Housekeeper-Norman,OK @ Courtyard Norman in

HHM Hotels is a reputable hospitality brand known for delivering exceptional guest experiences through a dedicated team and commitment to quality service. As a prominent hotel company, HHM Hotels is recognized for its inclusive and supportive work environment, fostering growth and development among its employees. Emphasizing core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, the company promotes a culture of excellence, accountability, and continuous improvement. HHM Hotels is proud to be an equal-opportunity employer, ensuring a discrimination-free workplace irrespective of race, color, gender identity, sexual orientation, or other legally protected categories. The role of Room Attendant at HHM Hotels focuses on ensuring guest rooms remain clean, comfortable, and inviting according to the highest hospitality standards. This position involves maintaining cleanliness standards for guest rooms by sweeping, mopping, scrubbing, vacuuming, and changing bed linens and towels as required. Room Attendants are responsible for polishing and dusting furniture, fixtures, and other surfaces while monitoring and reporting any maintenance issues to management. The role demands a meticulous approach to cleanliness and safety, as well as the ability to follow health and safety protocols set forth by OSHA and MSDS standards. Additionally, Room Attendants practice warm and courteous interactions with guests, greeting them with genuine friendliness to enhance the overall guest satisfaction. The position offers clear career advancement opportunities along a housekeeping-focused career path, including progression to Housekeeping Supervisor, Assistant Executive Housekeeper, and Executive Housekeeper roles. As part of the dynamic hotel environment, this role often requires assisting in other housekeeping or lobby duties during peak periods or staff shortages. HHM Hotels offers competitive wages for full-time and part-time opportunities, comprehensive medical, dental and vision insurance, paid time off, 401k company matching, daily pay options, and various employee wellness and development programs. Commuter transit and parking benefits along with travel discounts and referral bonuses add further value to the employment package. Room Attendants work in a physically active and fast-paced environment, involving prolonged standing, walking, pushing, pulling, bending, and lifting up to 20 pounds. The role also requires the use of cleaning chemicals safely and efficiently. Weather and operational demands may necessitate working during holidays and weekends, requiring flexibility in scheduling. Joining HHM Hotels as a Room Attendant means becoming part of a supportive, high-performing team dedicated to excellence and guest satisfaction in the hospitality industry.

• High school diploma preferred
• Previous housekeeping experience required or equivalent training
• Understand and communicate in English