New Orleans,LA,USA Career:Field Service Technician II-MSY-$5,000 Sign

Smiths Detection is a global leader in the development, manufacture, and management of security and detection solutions aimed at making the world a safer place. As part of the Smiths Group, the company specializes in creating advanced threat detection and screening technologies that provide enhanced security for critical sectors such as aviation, ports and borders, defense, and urban security. With over 40 years of experience in safety and security, Smiths Detection operates through 21 global offices, seven manufacturing sites, and five research and development centers, supported by a dedicated workforce of approximately 3,000 employees worldwide. The company’s commitment to innovation and excellence positions it at the forefront of the security industry, delivering sophisticated technology solutions that help protect people and infrastructure across the globe. This position is for a Level Two Field Service Technician based in the New Orleans area, which requires daily travel to various locations including airports. The role is integral to the company’s operational success by ensuring that security and detection equipment is installed, maintained, and repaired to the highest standards. The technician must be highly skilled in electronic repair troubleshooting, with an intermediate level of product knowledge, and possess the ability to read and interpret electrical and mechanical schematics to diagnose faults accurately. Key products serviced include Trace, X-Ray, CT X-Ray, and Cargo Inspection Systems. The Field Service Technician role emphasizes teamwork, flexibility, and knowledge sharing among peers, while also requiring excellent oral and written communication skills. The technician will be responsible for completing scheduled maintenance, responding promptly to emergency and unscheduled service calls, and maintaining detailed field service logs and reports. Additionally, the role involves participating in special projects, some of which are high visibility, and may also support technical support staff when not engaged in travel or assigned shifts. Candidates for this role should be self-motivated, reliable, and accountable, with a strong customer service orientation and a readiness to travel at short notice. The position demands physical resilience, as it involves lifting, carrying, and moving heavy equipment using various tools and devices, as well as working in environments with potential physical and environmental challenges. The role requires compliance with company policies, including health, safety, environmental guidelines, and U.S. export control and security regulations. Smiths Detection offers a competitive salary ranging from $67,600 to $91,400 per year, depending on the applicant's qualifications and experience. The compensation package also includes a Business Profit Plan and an extensive benefits package. The company fosters a supportive and inclusive work environment with a strong focus on career development, training, and employee well-being. Employees have opportunities to engage in diverse work experiences, career advancement, and contribute to making the world a safer place through cutting-edge technology and dedication to excellence.

• Associate's degree or related trade certification or military training
• Minimum 5 years experience in electrical or mechanical field service role
• Ability to troubleshoot and repair electrical and electronic systems
• Strong written and oral communication skills
• Ability to travel frequently and respond to emergency calls
• Capacity to lift and carry up to 80 lbs and push or pull 200 lbs
• Ability to move equipment weighing up to 1000 lbs with assistance
• Ability to work in extreme environments and in physically demanding positions
• Must pass federal background investigation for Sensitive Security Information access
• Ability to multi task and handle stressful situations
• Reliable and self motivated
• Excellent telephone skills
• Compliance with health, safety and environmental policies
• Compliance with U.S. export control and security regulations