New Opening:Department Manager-$18 To $27.4 Per HOUR(Pomona,CA,USA)

World Wide Wings is a renowned hospitality company specializing in the restaurant industry, with a strong focus on delivering exceptional dining experiences. The company operates a chain of vibrant and energetic restaurants, known for their lively atmosphere, quality food, and comprehensive beverage selections. World Wide Wings is committed to fostering a culture of excellence in customer service, team development, and operational efficiency, continually striving to exceed guest expectations and maintain a competitive edge in the food service sector. With a professional and dynamic management team, World Wide Wings supports its staff through continuous training and development programs, promoting career growth and a collaborative work environment. The role of Department Manager at World Wide Wings is a crucial leadership position that involves managing specific departments within the restaurant, such as the Heart of House (HOH), Bar, or Hospitality departments. This full-time position offers a competitive pay range of $18.00 to $27.40 per hour, reflecting the importance and responsibilities of the role. Department Managers are accountable for overseeing departmental operations, staff planning, training, development, and ensuring compliance with safety and quality standards. Department Managers directly influence both the guest experience and the restaurant’s profitability by maintaining high standards of food quality, beverage service, and customer hospitality. They assist the General Manager with the overall supervision of the restaurant, ensuring that operational goals and company policies are met consistently. The role requires managing both human resources and inventory, coordinating with vendors, and implementing incentive programs to motivate team members. Managers are also responsible for addressing guest comments and complaints effectively, utilizing World Wide Wings’ Guest Experience Management (GEM) program to enhance satisfaction. Whether managing the Heart of House, Bar, or Hospitality department, Department Managers at World Wide Wings are entrusted with significant responsibilities, including recruiting, hiring, training, and development of team members. They create schedules within labor budgets, ensure adherence to food safety and health regulations, and manage inventory to control costs. They implement promotional contests and coordinate team participation in company incentives to boost sales and morale. The position demands strong leadership skills, attention to detail, the ability to multitask in a fast-paced environment, and a passion for creating an exciting and welcoming atmosphere for both guests and staff. This role also involves significant physical activity, including standing, walking, lifting up to 50 pounds, and operating various restaurant and office equipment. Department Managers must be able to work flexible hours, including nights, weekends, and holidays, and be available on-call as needed. The role fits best candidates who are self-directed, results-driven, and adept at problem-solving. Candidates must hold at least a high school diploma or equivalent and preferably have two years of restaurant or retail management experience, including experience managing a full bar. Joining World Wide Wings as a Department Manager offers an opportunity to contribute to a well-established and respected restaurant brand, to lead a team in a supportive and dynamic environment, and to develop professionally through company-sponsored certifications and ongoing training. This is an ideal position for professionals eager to drive operational success while delivering memorable dining experiences.

• Highly motivated, self-directed and results driven
• Strong organizational skills
• Attention to detail
• Professional written and verbal communication skills
• Ability and desire to create a fun, exciting environment for guests and team members
• Skilled with basic mathematical computations
• Proven track record managing multiple priorities in a fast paced work environment
• Maintain confidential information and enforce company policies
• Minimum of 2 years restaurant or retail management experience
• Experience managing a restaurant with full bar preferred
• Completion of high school education or equivalent
• Valid driver's license for travel between units
• Satisfactory background check
• Ability to lift 50 pounds regularly
• Completion of Buffalo Wild Wings Management Certification
• Availability to work irregular hours including nights, weekends and holidays
• Willingness to be on call 24 hours a day and work 50 hours per week