IN Career:Restaurant Manager-Fort Wayne,IN in Fort Wayne,IN,USA

Dunkin' Donuts is a globally recognized fast food restaurant chain specializing in coffee and baked goods. Known for its commitment to quality, customer service, and innovation, Dunkin' Donuts operates thousands of locations worldwide, offering a diverse menu that includes coffee, donuts, breakfast sandwiches, and other related products. The company focuses strongly on creating a welcoming atmosphere for guests and ensuring operational excellence in all stores to maintain its reputation and franchise value. As a part of a large franchise network, each Dunkin' Donuts location adheres to strict brand standards and industry regulations. The company values leadership, teamwork, and customer satisfaction as central pillars for its success. Employment at Dunkin' Donuts typically offers a dynamic environment with the opportunity to develop leadership skills within the food service industry. This position often includes opportunities for career advancement and competitive hourly or salaried compensation consistent with industry standards and regional norms. The Restaurant Manager role at Dunkin' Donuts is integral to the success of the franchise. This role requires a strong, positive leader who can provide guidance and motivation to their team to achieve exceptional guest experiences and operational efficiency. The Restaurant Manager is responsible for overseeing the entire operation of the restaurant, ensuring compliance with Dunkin' Donuts standards, franchisee expectations, and all applicable legal requirements, including food safety, health and safety regulations. The Restaurant Manager plays a critical role in building and maintaining a culture focused on outstanding guest service, operational excellence, and profitability. Key responsibilities include recruiting, training, and developing employees; managing shift schedules and staffing to meet service goals; maintaining a safe and clean environment; monitoring financial performance and controlling costs; implementing marketing promotions; and setting sales targets. This role demands a candidate who is fluent in English, possesses solid math and financial management skills, and has prior experience in restaurant or retail management or supervisory positions. A high school diploma or an equivalent qualification is required, and typically the candidate must be at least 18 years old, depending on regional regulations. The Restaurant Manager must demonstrate excellent problem-solving abilities, strong interpersonal skills, and the capacity to build effective, motivated teams. The position requires a proactive approach to guest satisfaction, with the ability to handle guest concerns quickly and effectively while maintaining brand standards. Success in this role is measured by the ability to meet and exceed sales goals, improve operational procedures, and foster an engaging and productive work environment. This is a full-time position that often offers varied working hours, including weekends and holidays, tailored to meet the operational needs of the restaurant. The Restaurant Manager at Dunkin' Donuts will be a key leader driving business growth and guest loyalty, leveraging their leadership and operational skills to sustain high standards and a friendly, efficient dining experience.

• At least 18 years of age where applicable
• high school diploma or equivalent
• previous experience in restaurant or retail management or supervisory role
• fluency in English
• strong math and financial skills
• ability to work flexible hours including weekends and holidays
• knowledge of safety, food safety, and sanitation guidelines
• excellent communication and leadership skills