Multi-Unit Supevisor - $60000 per YEAR

The hiring organization is a multi-store retail and hospitality company that specializes in managing and operating various stores or bars within its network. This establishment is committed to delivering excellent product quality, outstanding customer service, and efficient operational management across multiple locations. With a strong focus on cost control, inventory management, and team leadership, the company aims to maintain high standards of cleanliness, customer satisfaction, and overall store performance. The company culture emphasizes ethics, positive attitudes, and a customer-focused approach, fostering a supportive and professional environment for its employees. The role offered is that of a Multi-Store Supervisor, a critical position responsible for overseeing and directing the daily activities of multiple stores. The supervisor's primary duties include managing schedules, inventory control, cash management, and ensuring adherence to standard operating procedures. The Multi-Store Supervisor leads and develops staff by coaching them to deliver exceptional product quality and customer service, thereby building sales and controlling costs for each store. This role requires a blend of leadership, organizational skills, and operational expertise to maintain the highest level of store performance. In this position, the Multi-Store Supervisor will be tasked with controlling the cost of goods, handling inventory counts, placing orders, managing labor costs through effective staffing, and ensuring proper cash handling procedures. They will also be responsible for verifying price changes in the point-of-sale systems, maintaining store cleanliness and security, and handling customer issues professionally. The supervisor plays a vital role in training and developing crew members, delegating tasks, holding the team accountable, and fostering an environment where fast, friendly, and accurate service is the norm. Additionally, the Multi-Store Supervisor contributes to the hiring process, performance reviews, and ensures compliance with all relevant personnel policies, labor laws, and safety regulations. The position demands effective communication skills for conducting team meetings, recognizing positive contributions, and motivating the team to achieve shared goals. This role is ideal for an individual who enjoys managing fast-paced, high-volume retail or hospitality environments and is passionate about delivering exceptional customer experiences while ensuring operational excellence.

• Must be at least 18 years of age
• minimum 1 year of customer service experience
• minimum 2 years of store supervisor experience
• ServSafe Certification
• TAM Certification
• Sherriff Card
• Food Safety Certification
• other certifications may be required where applicable