Motorsports Service Advisor - Apply Now!

This opportunity is with a family owned and operated automotive dealership known for delivering exemplary customer service and maintaining long-term job security in the automotive service industry. The dealership prides itself on a professional work environment that emphasizes growth opportunities, employee development, and flexible scheduling to foster work-life balance. With a commitment to sustaining a team-oriented culture, this company offers comprehensive benefits including health coverage, paid time off, and special recognition programs. The dealership's service department plays a pivotal role in ensuring customer satisfaction and loyalty, continually striving to exceed customer expectations through excellent communication and technical service support. As a Service Advisor, you will be the frontline representative for customers coming into the dealership's service lane. This role is crucial in managing the overall customer experience from the moment clients arrive to drop off their vehicles until the completion of service. Your responsibilities will include greeting customers, understanding their vehicle concerns, explaining the repair process clearly, and ensuring any questions are answered promptly and professionally. The position welcomes individuals new to the automotive industry, particularly those with backgrounds in customer service, retail sales, hospitality, or the restaurant industry, making it an excellent entry point for professionals seeking a career shift or growth within a thriving automotive environment. Being a Service Advisor requires excellent organizational skills, the ability to multitask effectively, and a friendly demeanor that helps in creating a positive impression and fostering customer loyalty. You will work closely with technicians and management to oversee efficient scheduling and allocation of work, ensuring technician time is maximized to meet customer demand effectively. Overall, this role is about ownership and proactive engagement to make certain every customer leaves satisfied and confident in the service provided by the dealership. The opportunity to grow with the company, combined with comprehensive training and a supportive team culture, makes this an ideal position for motivated individuals aspiring to build a rewarding career in automotive service advising.

• High school diploma or equivalent
• previous experience in customer service, retail sales, hospitality, or restaurant industry preferred
• excellent interpersonal skills
• ability to multitask and work efficiently in a fast-paced environment
• valid driver's license
• willingness to undergo pre-employment drug screening