Michaels Stores(Charleston,WV,USA)Hiring:Retail Events

Michaels is a leading creative destination in North America, operating over 1,300 stores across the United States and Canada, along with a well-established online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become a trusted name for arts, crafts, framing, floral, and seasonal merchandise. The company also owns Artistree, a manufacturer of custom and specialty framing products, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. With a mission to fuel the joy of creativity, Michaels serves a diverse customer base, enabling the creative spirit of individuals and families through high-quality products and engaging experiences. At Michaels, the well-being and development of team members are a priority, offering robust benefits including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. Michaels champions an inclusive work environment that respects diversity and provides reasonable accommodations for all qualified individuals. This Role: Event Coordinator in Charleston, West Virginia The Event Coordinator role at Michaels in South Charleston, WV, plays a vital part in creating memorable and enjoyable experiences for guests by planning, coordinating, and facilitating various in-store events, including children’s birthday parties and craft classes. The position focuses on delivering a stress-free, fun, and engaging atmosphere that fosters creativity and customer satisfaction. The Event Coordinator is also responsible for providing friendly customer service, helping guests shop efficiently, and ensuring a fast and pleasant checkout experience. Additionally, the role involves operational duties such as truck unloading, merchandise stocking, and maintaining store recovery standards, all contributing to delivering the company’s Brand Promises. A key aspect of this role is coordinating multiple events simultaneously while engaging with clients of all ages, demonstrating craft projects, and implementing party add-ons like goody bags and balloons to company standards. Effective communication with clients and team members is essential, along with managing administrative tasks such as phone calls, emails, and paperwork. The Event Coordinator must be adaptable to client feedback, prepared with backup plans for unforeseen circumstances, and committed to upholding cleanliness and safety standards throughout the event lifecycle. Customer experience is central to this position, requiring assistance with product location, education on rewards programs, completion of enrollments, and participation in omnichannel initiatives such as Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS). The role also demands active involvement in inventory management tasks like stocking, planogram execution, merchandise recovery, and store cleanliness duties. The Coordinator should embody a positive, respectful attitude, promote organizational values, and serve as a role model within the team. This role requires excellent people skills, experience in retail and customer service, and the ability to work effectively under pressure with diverse groups, including children. Organizational capabilities, creative problem-solving, and strong communication skills are also critical to success. The work environment is a public retail store that includes physical requirements such as standing for extended periods, moving throughout the store, lifting heavy items, and occasional outdoor work during tasks such as unloading trucks. At Michaels, the Event Coordinator role is more than a job; it is an opportunity to inspire creativity, craft joyful memories, and contribute to a supportive and inclusive community. The company’s commitment to diversity, equity, and inclusion ensures a welcoming workplace where all team members and customers feel valued and empowered to innovate together. This position offers an engaging and dynamic work environment with opportunities to grow within a well-respected and established creative retail leader.

• high school diploma or equivalent preferred
• retail or customer service experience
• ability to remain standing for long periods
• ability to move throughout the store
• ability to bend, lift, carry, reach, and stretch regularly
• ability to lift heavy boxes and use ladders or similar equipment
• good communication skills
• ability to work nights, weekends, and early mornings as needed
• must satisfy federal, state, and local legal requirements for employment
• physical ability to perform essential job functions
• ability to engage positively with customers and coworkers