Membership Concierge - Opening/Closing Shift - Apply Now!

Life Time Athletic Resorts is a premier destination dedicated to hospitality professionals who are eager to pursue a lifestyle career within an established and rapidly growing company. Known for its commitment to fostering a healthy and vibrant community, Life Time offers an inclusive environment where employees are encouraged to grow, develop, and make meaningful impacts in the lives of members. The company specializes in creating wellness-focused resorts that encourage healthier and happier living among its clientele. Employees at Life Time are not just team members; they become part of a community devoted to wellness, personal growth, and exceptional service standards. Life Time's values emphasize inclusivity, diversity, equity, and merit-based advancement, ensuring a workplace culture that respects and celebrates the unique contributions of each individual. This commitment to excellence extends across every aspect of operations, manifesting in exceptional hospitality experiences that support members' wellness journeys. The Membership Concierge role at Life Time Athletic Resorts is crafted for professionals passionate about hospitality and dedicated to member engagement. This position acts as a vital frontline presence, serving as the initial point of contact for members and guests as they enter the resort. The role provides an excellent opportunity to build meaningful relationships within a health-oriented community, helping to inspire and support members in their wellness goals. As a Membership Concierge, you will be responsible for account maintenance, providing detailed information about club programming, events, pricing, and policies, as well as facilitating member transactions including program and service payments. This role offers distinctive professional growth prospects through self-directed advancement in hospitality certification levels, enabling a tailored succession plan aligned with your career objectives. The position is hourly, with wages ranging from $20.50 to $24.00, depending on experience and qualifications. Individuals who take on this role can expect to engage in problem-solving and service recovery activities, working thoughtfully to resolve member inquiries and concerns while ensuring a seamless and positive experience. Life Time supports this role with comprehensive benefits, professional development resources, and a culture that emphasizes member satisfaction and employee achievement. This career opportunity suits energetic, service-oriented individuals eager to contribute to a thriving community focused on health and hospitality excellence.

• High school graduate or equivalent
• minimum of 1 year of customer service experience
• passion to serve others
• effective communication skills