Membership Concierge II - Apply Now!

Life Time Athletic Resorts are premier destinations that combine fitness, wellness, and hospitality to create an inspiring and engaging environment for both members and employees. As a leader in the health and wellness industry, Life Time offers a distinctive approach focused on providing a community-centric experience that promotes healthier, happier lifestyles. These resorts are equipped with state-of-the-art facilities that include fitness centers, pools, spas, and sports venues, designed to support a comprehensive healthy way of life for their membership base. Life Time is widely recognized for its commitment to employee development and an inclusive workplace culture, making it an excellent destination for hospitality professionals seeking a lifestyle-oriented career with growth prospects in a well-established company. The Membership Concierge position at Life Time Athletic Resorts plays a crucial role in enhancing the member and guest experience. This role is pivotal as the first point of contact within the resort, responsible for maintaining strong relationships while promoting and upholding the values of the Life Time community. The Membership Concierge delivers essential services including account maintenance, customer inquiry handling, programming information dissemination, and engagement with members to ensure satisfaction and retention. This role is designed for individuals passionate about hospitality who want to grow professionally through continuous learning and progression within the hospitality certification framework that Life Time supports. Employees in this role benefit from a supportive environment that recognizes merit and facilitates personalized professional development plans, helping them achieve long-term career goals. With a salary starting at $18.75 per hour and potentially increasing to $22.25 based on experience and qualifications, this hourly role offers a competitive wage within the industry. Beyond compensation, Life Time provides a comprehensive benefits package that supports the well-being and professional growth of its team members. Whether working full or part-time, employees gain access to a range of benefits including a fully subsidized Life Time membership, product and service discounts, and retirement savings with company match. Full-time team members enjoy additional health-related benefits such as medical, dental, vision coverage, disability insurance, life insurance, flexible spending accounts, paid leave options including parental leave, and more. At Life Time, inclusivity and diversity are not just buzzwords but core values. The company ensures an equitable and respectful workplace where all team members can contribute uniquely and advance based on their skills and achievements. This ethos makes Life Time not only a place to work but a community that nurtures professional growth, personal wellness, and a shared commitment to healthier living. The Membership Concierge position is an ideal opportunity for those who value excellence in customer service, desire to build lasting connections, and want to be part of a vibrant, health-oriented community. This role offers a meaningful career path in hospitality with a company that prioritizes both its members’ health and its employees’ professional success.

• High school graduate or equivalent
• minimum of 1 year of customer service experience
• passion to serve others
• effective communication skills